Utter shambles

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Waynep19's review of Arnold Clark, Stretford, Greater Manchester

★☆☆☆☆

“Utter shambles”

Written on: 02/11/2021 by Waynep19 (1 review written)

Bought car from AC Feb 2021 and service and mot due Nov 21 got it booked into Stretford branch, dropped off 11am told them I be back 4pm need car for work, no call or update 1530pm so I called them, told it wasn't going to pass MOT which kinda annoyed me considering I bought it off them not many month earlier, ended up having to pay over the odds prices to get it sorted, got back to collect Car totally ignored by staff .. waited over 1 hour finally got car back. Felt I was treated poorly ignored yet months earlier when I bought car they couldn't do enough for you though that was a different site, I will not use again very disappointed and felt no customer service at all.

  • Customer service

  • Value For Money

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