Preston Motorhomes & Caravans Reviews - www.prestoncm.co.uk

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Preston Motorhomes and Caravans - www.prestoncm.co.uk

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Latest Reviews

★☆☆☆☆

“Poor aftersales”

Written on: 05/09/2019 by DerekGrindlay (1 review written)

Bought a new caravan in May and developed a fault within 3 months with the water pump system. After consulting Whale manufacturers and establishing what could be the problem Preston caravans insist that I must return caravan to Preston from Edinburgh so that they can establish fault and rectify. Cost of part under £100 and could be fitted by myself. Cost of fuel to return caravan would exceed cost of part let alone the 4.5 hour journey there and same back again. Should caravan have to be left… Read Full Review

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★☆☆☆☆

“Do not buy”

Written on: 16/05/2019 by Bryceo167 (1 review written)

If you are an overseas customer and rely on honest fair descriptions of the caravan you will be in for a shock when it arrives. Once you have paid for your caravan the communication will stop. When the caravan finally arrives you will be in tears, nothing like description and no way will they answer your emails… Read Full Review

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Derekgrindlay's Comment

Written on: 05/09/2019

Could not agree more. I unfortunately have had a similar experience.
Please all beware!!!!

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★★☆☆☆

“What a shambles”

Written on: 08/05/2018 by Bryantw16 (1 review written)

We purchased a brand new motorhome, paid cash, water leak on the back push fitting pipe too short, oil leak on the engine, back to Peugeot, unable to fit low gas at point of sale, return journey, initially wrong number plates fitted, water heater stopped working needing re-setting return journey, wire hanging lose underneath where gas low had been installed, no paperwork for supposedly installed tracker still trying to register don't know what tracker is fitted, water pump now sounding like… Read Full Review

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Derekgrindlay's Comment

Written on: 05/09/2019

Yes a shambles indeed.

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★★☆☆☆

“Don't care once sold!”

Written on: 16/04/2018

Bought a new caravan, collected 7th April, went away 14th April. Firstly, there was a decal that had been put on incorrectly, waiting for the replacement and for that to be sorted. Secondly, and most importantly, on our first outing (in Scotland for the weekend) we went out for an hour to come back and find water running out of the back of the caravan Hubby discovered that the push fitting to the tap in the bathroom was faulty. Phone call to Preston Caravans only to be told after sales only… Read Full Review

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Sunnynook's Comment

Written on: 18/04/2018

make sure you use the caravan this month in case there are any other faults. you have 30 days to get a full refund. I am trying to do this for a motorhome we bought off them . Their communication is the worst i have ever come across.

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Derekgrindlay's Comment

Written on: 05/09/2019

Yes I could not agree more. All beware.

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★☆☆☆☆

“So bad....”

Written on: 02/02/2018 by 10Davidson (1 review written)

If you are reading this review, please take heed. This company is the worst dealer I have ever had the misfortune to purchase from. All they are interested in is getting your signature and your money! We bought a motorhome from them in August last year, and from then on it went downhill pretty rapid. A catalogue of faults, too numerous to mention here, started very much within a few days of ownership. So much so, that eventually, legal prosecution was on the horizon. They constantly fobbed us… Read Full Review

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Bonsalls's Comment

Written on: 18/04/2018

we bought a motorhome from them and on our first outing water was pouring out from the bathroom through a blown pipe from an incorrectly fitted pipe by the shower. since then we have had numerous other problems and are now asking for a full refund under the consumer rights act but as you say they give false information. do not call you back and just give you the run around. the director actually hung up on me!

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