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“Avoid ”
Written on: 13/09/2019 by Wallace219 (1 review written)
Please avoid this company at all costs. You will not receive your excessively high deposit back… Read Full Review
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“Zero stars would be more accurate”
Written on: 27/08/2019 by Steve480 (1 review written)
Don't believe a word on the website, avoid at all costs. You know the saying "if something looks too good to be true, then it probably is", this should be their advertising slogan. Wouldn't recommend to an enemy never mind a friend!… Read Full Review
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“Do not use this company. You will not get your deposit...”
Written on: 19/08/2019 by Lottykelky (1 review written)
Do not use this company. You will not get your deposit back. They also will never talk to you over the phone unless they are selling… Read Full Review
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“DO NOT USE THIS COMPANY - MOTORHOME HIRE UK”
Written on: 15/08/2019 by Sandra330 (1 review written)
My husband booked this motorhome for a week to go to a festival we were talked into paying £1265 on which was for the deposit and insurance which made the booking cheaper. we returned the motorhome in the same condition as we hired it and sat back and waited for our deposit which we believed was 28 days. We were then informed it was 28 working days after the return of the vehicle, this was not great but it did state it in there terms and conditions 28 working days have passed and still no… Read Full Review
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“DO NOT HIRE FROM THESE”
Written on: 30/07/2019
After hiring a vehicle from a yard that was ankle deep in mud I found that I had been charged for parking my own vehicle in a space that didn,t exist.When I returned the vehicle the fuel level was checked along with the overall condition of the vehicle and everything was found to be satisfactory.I have now received a claim for a shortage of fuel plus an extra charge of £37.50 for putting the fuel in,and on top of all this they are trying to charge me for damage to the vehicle which never… Read Full Review
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“Rude and waste of time”
Written on: 12/07/2019 by jomcmonnies (2 reviews written)
Constantly sending mails with offer. Decided to book and every time I got to the payment page I was told they didn't have any availability, despite the fact the page said there was availability guarantee. When I rang and questioned I was made to feel there wasn't an issue. The customer service was poor and the staff rude. Apparently I should be wiling to trace to Cambridge to collect a motorhome when I live in North Wales! The website told me for a week solid Manchester had availability. Joke… Read Full Review
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“1 star is too many! Do Not Use”
Written on: 08/07/2019 by LyricBurgess487 (1 review written)
Booked and paid £200 for motorhome hire. Unfortunatly, i had to cancel 36 hrs later. The company kept the entire amount to cover admin fees! It was over a weekend that i cancelled and there is no way of contacting them. Amazingly, vehicle hire companies are exempt from cooling off periods and are not obliged to refund any money at all. They were not in the slightest bit interested when contacted and showed not a glimmer of customer service. I booked through Motorhome Express but they use… Read Full Review
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“Just don't use them. They charge you for things that...”
Written on: 28/06/2019 by markmendelssohn (1 review written)
Just don't use them. They charge you for things that should be standard and don't return deposits… Read Full Review
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“Absolutely terrible company”
Written on: 21/06/2019 by Emilee177 (1 review written)
This company are best avoided. As previous reviewers have said they charge you extra for even the most basic of things to do with the motorhome. Worse our motorhome had a soaking mattress where somebody had left the skylight above it open. We only discovered this after driving 3 hours away from the depot. The company provided no help or solution so we were forced to cut out holiday short after only 2 days (and sleepless nights). The company offered only token compensation for this and I am… Read Full Review
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“Why doesn't this site allow a rating of 0/5 stars?!”
Written on: 12/06/2019 by qhMcManus308 (1 review written)
WARNING! PLEASE PAY ATTENTION TO THESE REVIEWS BEFORE MAKING A BOOKING – whilst this business appears legitimate, and it does have motorhomes for hire, DO NOT MAKE A BOOKING, no matter how good the deal seems or what discount is offered. This company, current registered name 'Hire Booking Centre Limited', trades under numerous business names, including Motorhome Hire UK. Having taken a quick look on Companies House, it appears that the company has no assets and they are in the process of… Read Full Review
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“Budget Airline mentality Things to be aware of...”
Written on: 18/05/2019 by Webbo1234 (1 review written)
Good points - Van was very nice, very clean, did what it said on tin! Poor points - Company lure you in with great sounding deals. But beware there are a lot of practices borrowed from the budget airline industry. We ended up paying twice the advertised price for three nights. All of the following is probably in the Terms & Conditions - which really poorly laid out, presented and written Terms & Conditions's - making understanding incredibly difficult. So please note the following: - you can't… Read Full Review
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“Worst service ever”
Written on: 15/05/2019 by YaritzaOrr418 (1 review written)
Rent us the wrong size van, we could not fit in there Gave us another one so dirty that we had to clean it all No assistance number when you are on your trip When we returned they signed off that everything was ok and one month later took us extra 450 pounds for invented stuff , do not answer to emails Terrible… Read Full Review
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“This company is the cheapest online when you first...”
Written on: 07/05/2019 by Willispd313 (1 review written)
This company is the cheapest online when you first enquire they come over as a professional company but once you've paid your booking fee of £199 you then cant get in touch with anyone you have to fill paperwork online'thats when they start with all the extras'toilet pack 'kitchen pack and all the other extras 'we tried to cancel you cant' So when I eventually got in touch on the live chat and cancelled they wouldn't pay back deposit because I should have cancelled within 24 hours Be very… Read Full Review
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“DO NOT BE FOOLED BY CHEAP OFFERS”
Written on: 06/04/2019 by babytracyd (1 review written)
We hired motorhome from this company £99 for 3 days brilliant, then the texts and emails started to come in. Hire price does not include: 1. Crockery/cutlery 2. Chemical toilet fluid or toilet roll. 3. Mains hook-up (required for electric hook-up) 4. Water hosepipe (required to fill water tank) . Other charges include: Extra charge for Sat nav. 3kg of gas provided £30 for extra 3kg You need to send proof of TV licence or you will get charged for that The deposit comes out from your credit… Read Full Review
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“Terrible service, cost can easily escalate to ££££££”
Written on: 27/03/2019 by Walsh423 (1 review written)
MOTORHOMEHIREUK This company offers attractive deals although when you read the terms and conditions you soon realise the costs can escalate very easily. There is also no way of speaking to someone in the company, you have to email them and wait till they call back, if you miss the call like I did a few times you have to go through the email process again. They only give a 24hrs cooling of period. The also hold your £1250 deposit for 28 working days then go through a process of getting you to… Read Full Review
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“bombarded with text messages”
Written on: 05/03/2019 by taby717 (1 review written)
stupidly gave my mobile number when looking to hire a motorhome, big mistake at least one text message every day sometimes 2 and i cant block it because there isnt a number to block , called the number provided every 10 mins yesterday and no answer apparently all operators were busy all day , no acknowledgement of the 3 emails i sent its as if they dont exist. 4 calls today and still no answer im probably going to have to change my number now… Read Full Review
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“don't go there!”
Written on: 21/02/2019 by heidi100 (1 review written)
The old saying goes "if it seems too good to be true...it probably is"!! Just got my deposit of £250 back, after waiting 7 weeks! Made numerous emails and phone calls asking why it wasn't in my account. The hot water didn't work, no apology or refund for this. The website shows all these lovely, shiny motorhomes....ours was 5 years old! Interestingly, no feedback on their website...speaks volumes...have to search quite a bit to find this feedback area. As you can see, they're all very… Read Full Review
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“Stay well clear”
Written on: 14/02/2019 by laHull355 (1 review written)
We thought £99 for 3 days brilliant so we booked it then the texts and emails started to come in. 1. No kitchen equipment provided extra £30 2. No toilet fluid or toilet roll £30 3. No electric hookup £30 4. No water hose provided £30 5. Proof of TV licence must be given or you will get charged. 6. Extra charge for Sat nav. 7. Only 3kg of gas provided please pay £30 for extra The deposit comes out from your credit card £1250 so you are paying interest on it till or if you get it back.I… Read Full Review
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3
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“I was looking around for quotes, and came across this...”
Written on: 15/01/2019 by TyreeGleason (1 review written)
I was looking around for quotes, and came across this company and decided to hire from them on there due to price. i you can only book 3/4/ or 7 night hires. any size vehcile. so i booked the big large one for a few of us, as we were off to scotland to film some of the countrys amazing scenary, and with a mobile home, we could be there early in the morning before the other tourists came, so this was ideal. i enquired about a hire for 7 nights, and within minutes got an text saying that the… Read Full Review
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“Do not use these”
Written on: 02/01/2019 by Madmir (1 review written)
Terrible service tryed several number to contact and email no reply.lots of hidden charges add that was not told about and 2 month later amd still awaiting my £250 deposit back. Not replying to emails ive send..wont be using again or recomending ..poor poor service from this company!!!!… Read Full Review
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overview
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