Not interested once they have your cash

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JaelynnHollis's review of Lowdhams of Huddersfield


“Not interested once they have your cash”

Written on: 06/02/2018 by JaelynnHollis (1 review written)

We bought a caravan from Lowdens in 2016, sales was great couldn’t do enough for us, but that where it ends, we had endless warranty problems and had to take it back at least once a month sometimes twice for the first 12 months, we had to constantly chase them for updates, she’s not at her desk was the response most of the time, rarely did they return our calls and one of the lasses in the office wouldn’t look up from her phone until she had finished texting or facebooking or what ever she was doing, then when you tell them you’re there to pick up the van, you’re given the paper work and go and check it yourself, then come back to sign it off.

We said we would never go there again, but we say a 2018 Cadiz and wanted one, after talking to the sales manager who told us there was a new GM and things will be changing, if we wasn’t happy at any point go back to him he would sort it etc etc. We decided to go for it with them, we didn’t want it for a couple of months but wanted the finance in place, they wouldn’t do it, the sales person just wanted a deposit telling me if we didn’t put down the deposit we might lose it, Bailey only had 1 left and wouldn’t be making any more until 2019, this was Oct 17, that wound me up and they lost the sale, we went to another local dealer the day after and did the deal, and saved money.

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