Vaillant Warranty Reviews

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Vaillant Warranty

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Latest Reviews

★☆☆☆☆

“Vaillant publish user manuals apparently years out of date”

Written on: 23/02/2018 by pogs1511 (28 reviews written)

I've just had a Vaillant boiler installed and we're working hard to settle it in. I have a paper user manual (poor, nothing about the taps on the bottom of the boiler) and wanted a copy of the manual as a PDF/Adobe Acrobat file to make it easier to search. Nothing on Google, not even putting in what appeared to be the document number, except a document with 2011 on the final page. I rang Vaillant, got a call centre and a load of irrelevant options to register etc. etc. and asked for the current… Read Full Review

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★☆☆☆☆

“Worthless Warranty”

Written on: 18/08/2016 by Mgcd (2 reviews written)

Bought this boiler because of the free 7 year warranty but it's not a warranty at all. Three years in and the heating has stopped working but initially wasn't concerned because knew I had a warranty with the manufacturer. Was told as long as it was serviced annually that the warranty was valid, which I have done every year without fail. Have phoned them three times over the last two days, good job it isn't winter but they want my bank details before anyone will come out to even look at it. Want… Read Full Review

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★☆☆☆☆

“awful company”

Written on: 28/06/2013

when I tried to appeal the refusal on my warranty, I was sworn at and the phone hung up. Total robbers leave them alone… Read Full Review

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★☆☆☆☆

“Valliant Warranty”

Written on: 21/02/2013 by paulojelay (0 reviews written)

I bought a Valliant regular boiler and controls December 2012 because of the 5 year Valliant warrnty advertised. Immediately after the installation, the gas engineer called Valliant to register the warranty in front of me. 10 days later (just before the deadline to register the warranty) I called valliant to ensure it had beem registered to be told the engineer hadn't registered it. I registered it again on-line as instructed. A month later I still had no confirmation. After a breakdown and 2… Read Full Review

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