Intergas Boilers Reviews

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Intergas Boilers

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Latest Reviews

★☆☆☆☆

“Regret Choosing Intergas”

Written on: 28/01/2020 by Sky999 (1 review written)

What can I say? We had an Intergas Boiler installed two years ago. For the first year it was absolutely woeful. Didnt heat water reliably, had problems getting radiators hot and continual banging at the boiler and radiators. It was finally diagnosed by an Intergas engineer who found a fault. It then worked great. Now we pay a yearly maintenance fee but the service is poor. Last year they were late. Today we waited all day and no one showed up. Not even a courtesy call to explain… Read Full Review

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★☆☆☆☆

“Bogus Reviews”

Written on: 04/10/2019 by StuartCam (1 review written)

Please check out the dates of these reviews, Many of them were written over a 3 or 4 day period in May 2018 and all were given 5 stars suggesting to me that these were written by the same person and are not valid reviews SO BEWARE… Read Full Review

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★★★★★

“PCB failure”

Written on: 07/04/2019 by johnmgardner (1 review written)

Bought my second Intergas boiler having moved to the south coast. One month before the guarantee expired, the ignition system failed due to a pcb fault. I rang intergas in the midlands and the engineer asked me how far was I from Southampton as he had a call there the next day. He turned up at 8.00a.m. the following morning and changed the board which was sent to Holland for analysis. Now that's what I call SERVICE!… Read Full Review

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★★★★★

“Intergas here boiler. Brilliant boiler, get one.”

Written on: 23/12/2018 by ksMcLain11 (1 review written)

Absolutely fantastic boiler. When I first bought my house I replaced the boiler with a Worcester Bosch 24-28Si series 2. What an absolute garbage boiler that was. Noisy, kept breaking down, kept losing water pressure and having to top it up. Hot water took ages to warm up. The service man had so many visits I thought I knew him. Last year, after only 10 years of the Worcester boiler I bought an Intergas hre 24. What a lovely boiler. No problems, serviced for £82, quiet as a mouse. Heats the… Read Full Review

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★★★☆☆

“5 year evaluation”

Written on: 23/08/2018 by Prestonww261 (1 review written)

The Intergas is probably the best boiler on the market for reliability & I don't quote for any other boiler.We always do our registrations on-line and make sure its confirmed nowadays, because like many others (even though we are Platinum installers) we have had lost registrations in the past that Intergas will not honour, which as Installers has put us in the position of carrying out their warranty work free of charge inc the cost of parts, so we can keep our good reputation with our… Read Full Review

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Davewilliam's Comment

Written on: 20/01/2019

Hi Prestonww261, I intend to have an Intergas combi installed, probably eco rf 30. Could you explain the issue with the external expansion vessel please?

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Ivadenuff's Comment

Written on: 01/03/2019

Reading the review, there is no two external expansion vessels. I assume he has an issue with the internal jig which comprises the expansion vessel. This is the great thing with Intergas boilers, there are solutions to any scenario, unlike other boiler manufacturers.

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Ivadenuff's Comment

Written on: 01/03/2019

Reading the review, there is no two external expansion vessels. I assume he has an issue with the internal jig which comprises the expansion vessel. This is the great thing with Intergas boilers, there are solutions to any scenario, unlike other boiler manufacturers.

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★☆☆☆☆

“DANGEROUS DOMESTIC HOT WATER”

Written on: 18/07/2018 by baytuna (1 review written)

In November 2017 I puchasd an Intergas compact hre36/40. When the central heating is on the hot water comes out at the same temperature. INTERGAS say that is normal and just allow the water to run until it has cooled down. Try telling that to a six year Customer service is rubbish, they do not reply to e-mails and are always "out of the office and willget back to you asap". Needless to say they never do. their catalogue shows a very neat compact boiler but it does not show the huge mounting… Read Full Review

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Jbphs's Response to baytuna's Review

Written on: 30/07/2018

This is due to incorrect/poor advice from the installer or adjustment of temperature settings by the customer.

Making a meal out of what is a simple solution, reduce heating temperature to a maximum of 65°C. This will reduce the initial hot slug of water (if you can’t deal with running off that small amount) and it will increase heating efficiency, reduce cycling and wear and tear.

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Titewadz's Response to baytuna's Review

Written on: 22/10/2019

I have an Xtreme just fitted my water set to 55 degrees c and its plenty warm. The output for DHW is great and no slugs of boiling hot water what so ever. Always use an accredited Intergas installer they know what they are doing and will set it up perfect for your needs.

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★☆☆☆☆

“Poor customer service and no reply to complaint.”

Written on: 15/06/2018 by Markvose (1 review written)

We purchased an Intergas boiler a year ago on the recommendation of our plumber. After a year the boiler developed a leak from the heat exchanger. After calling the company I was informed they had not received a warranty registration. I contacted my plumber who professionally installed the boiler. He assured me he posted the warranty card to Intergas. The plumber had his copy, the work had a building control certificate and he had copies of the boiler installation checklist and serial number… Read Full Review

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Jbphs's Response to Markvose's Review

Written on: 30/07/2018

After sending off the warranty card, you should have received confirmation directly from Intergas, this is the same with many if not all manufacturers. Intergas were well within their rights not to honour any warranty. I follow up my installs 3 weeks after registering the warranty to check that the customer has received confirmation. I’ve had Intergas attend the very few in warranty breakdowns thatbsome have my customers have experienced, they have been prompt and professional.

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Markvose's reply to Jbphs's Comment

Written on: 30/07/2018

To date still no response to my complaint, nothing more to say ! Says it all about their customer service, do not care. Speaking to other plumbers, smaller Mfg such as Intergas will use any excuse to avoid taking responsibility for their product. I did not know I had to check that the post office did their job or that Intergas made an internal error in registering. I know now but I will be installing Worcester boilers in my new project, would not touch Intergas as I have no trust and the company do not care.

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★★★★★

“Reliable, stylish & Great Value for Money.”

Written on: 29/05/2018 by Gpb118 (1 review written)

I got hooked on Intergas boilers when a colleague mentioned them to me a few years ago, since that day I have fitted many Intergas boilers and never had an issue with any of them.... NOW I DO NOT install any other make as reliability of plastic parts were an issue with the well known brands and that's why I jumped over to Intergas. The reliability and build quality is 2nd to none, warranties generous and if the customer wants to extend in the first year it's very economical at less than £200… Read Full Review

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★☆☆☆☆

“Poor boiler and design”

Written on: 26/05/2018 by 223Cooke (1 review written)

This boiler has no divertor valve so if the heatings been on and then we open a hot tap we het a gluge off water that's very very hot and can burn you. Also not a very nice looking boiler as well. After being told the Main heat exchanger water ways are so big that it'll never block or scale up yeah you guessed it my one scaled up. And now Intergas specify a water softener should be fitted. Not very impressed with the boiler or back up service… Read Full Review

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Jbphs's Comment

Written on: 26/05/2018

No diverter valve is great, I’m always having to repair diverters.

Hot slug of water is down to a lack of a fine tuning.

Since when did a boiler look attractive? They’re pretty much all a white box.

Water Softener must be installed as per Part L of the Building Regulations if the water hardness is over 200ppm.

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Ianc592's Comment

Written on: 29/05/2018

All of these points are spot on.

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Ivadenuff's Comment

Written on: 28/05/2018

All Combi boilers send a slug of hot water to the tap if the heating has been in use because the heating operates at 70 degrees and hot water demand is only around 55 degrees. Just run the hot water until it is safe, around 20 seconds.
As for the heat exchanger becoming limescaled, all modern Combination boilers should have adequate limescale protection in hard water areas.
So the issues are not just Intergas borne, but across the whole industry.

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★★★★★

“Awesome Boiler and back up. ”

Written on: 26/05/2018 by Andy Townsend (3 reviews written)

This is boiler and company cannot be beaten. I have fitted Ideal, Baxi, Worcester and many more with no real issues except over complicated. I then came across Intergas from another engineer who said about them. I went along to there training course and was so impressed I started fitting them immediately. I have fitted ever since. They have took the boiler back to basics, simple but works to perfection. The design allows certain parts that often fail like a diverter valve or plate heat… Read Full Review

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Was this review helpful? 6 1
★★★★★

“Best boiler on the market.”

Written on: 26/05/2018 by Northlondonplumber (1 review written)

I have been installing Intergas for a few years and can honestly say I have not had a single issue or call back(can’t say the same about other brands starting with V and W). Superb flow rates, silent running and only 4 moving parts. After sales service has been second to none from the Intergas team. These are my favourite boiler to fit as I know the customer will get years of trouble free use. … Read Full Review

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★★★★★

“trouble free unit”

Written on: 26/05/2018 by jamiegasgod (1 review written)

i've been a heating installer and service engineer for 29 years and my go to brand is Intergas. I love the Intergas boiler range as it can match any situation you can find. The heat exchanger is a fantastic design that no other manufacturers have matched. what I really like is the no plate heat exchanger to block or diverter valve to fail. Hot water performance on the combi versions has always performed above expectations . Intergas were ahead of their rivals with the design of this boiler and… Read Full Review

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★★★★★

“Covers all options (domestically)”

Written on: 26/05/2018 by JBPHS (1 review written)

If it’s gas fired and you need it to heat up water, Intergas should be your the brand to look at. The Rapids have changed very little in design for at least 10 years, since I’ve been involved with installing Intergas boilers. I used to work for a company who were warranty repair service agents for Intergas, this was great in 2 ways, firstly I could see what their common faults were and secondly I could see what Intergas required for the installation to conform with a warranty repair. In… Read Full Review

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★★★★★

“So Good I fitted one on my home”

Written on: 25/05/2018 by SussexGasMan (1 review written)

Reviews are helpful but sometimes subjective. As with any boiler, if installed correctly, should give you years of trouble free operation, the reality is there are so many variables in old heating systems that modern boilers don't cope well with. I'm a gas engineer that has seen the evolution of boilers from the 1980s to the latest incarnations. I've installed across the range of manufacturers, but I was so impressed with the Intergas Boilers and their inique and progressive solutions where… Read Full Review

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★★★★★

“Best boiler on the market.”

Written on: 25/05/2018 by Norfolkboilerman (1 review written)

These boilers are brilliant. Very little moving parts so less to go wrong in the future. I was installing Worcester until I went on the intergas course. Since installing intergas I have had 1 fault (in over 100 boilers) it was fixed next day. When I was installing Worcesters we have a lot more faults. Yes they are not as heard of as the big brands bit this boiler is far better. Just research them and come to your senses. Install intergas. Norfolkboilerman… Read Full Review

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★★★★★

“Great boiler ”

Written on: 25/05/2018 by 496Berry (1 review written)

Intergas boilers are very quite, Iv never had any problems with it, built to last great little boiler. Would recommend it to anyone that is looking to replace there boiler… Read Full Review

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★★★★★

“Awesome boiler ”

Written on: 25/05/2018 by Calinvaida (1 review written)

How I wish I started fitting this boilers a long time ago, instead of fitting the popular ones which are made of aluminium and plastics. Intergas have great hot water delivery and they are great value for money. Highly recommended… Read Full Review

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★★★★★

“Fantastic Boiler, Highly Recomend.”

Written on: 25/05/2018 by CrawleyGasEngineer (1 review written)

Intergas boilers are very special in their own right, I have read some of the negative reviews and can’t believe what I’m reading, I’ve been fitting boilers now for over 22 years, I fit all makes and models, but I can honestly say that Intergas are considered among gas Engineers to be one of the best boilers on the market, and after care and warranties are fantastic. I’ve personally fitted loads and have never had an issue with the service department or the warranty call outs. You… Read Full Review

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★☆☆☆☆

“Intergas boliers rubbish”

Written on: 06/04/2018 by IbrahimLucas314 (1 review written)

These boliers are crapi had mine 6 years hardley any difference in bills from my very old glow worm customer sevice is rubbish they will do anyrhing to get out of there warrenty they insist you must use a plumber who's been on there courses wich are hard to find they cherge a fortunes they rob u for parts a mother bord are 3 hundred pounds plus fitting wich go regularly worst bollier in the world… Read Full Review

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Danbryanthrx's Comment

Written on: 29/05/2018

These boilers have a 10 year warranty on them, but yours is only 6. So you're saying that YOU didn't get the boiler serviced anually and now you blaming the boiler..... I have installed over 100 of these boilers and Intergas are far then better then most if not all boilers on the market today. The spelling is very bad on all the one star comments, very suspicious that they're all made by one person...

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★★★★★

“Great little boiler”

Written on: 23/03/2018 by Mayes128 (1 review written)

We were advised by our plumber that Intergas was a good brand of boiler. After 18 months it still works well with no problems at all. We have also recommended it to others. It is very fuel efficient and takes up little space… Read Full Review

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