Fault & Out of Order After 1 Day - BAD Design

“Fault & Out of Order After 1 Day - BAD Design”

Written on: 16/01/2020 by hiHenry434 (1 review written)

Had my Ideal Logic C30 combi installed this week (Jan 2020) by plumbers approved by the Government & independently checked/signed off, hence installed correctly. After only 1 day of approx 3 hours of usage the boiler stopped working, also needed to up the pressure but the design is so bad it's very very difficult to do, ridiculous.

You need to connect the filling loop!! The filling loop is detached on the one end so you need to remove a cap and a clip (the clip is impossible to remove, I couldn't do it) then move the copper loop and try to screw it to the opening (but it doesn't screw/move), then open the valves to top up water.

It's all located up underneath the boiler among the hot pipework, so you need to bend underneath the boiler & best to have tiny hands. Even the plumber said they are horrible boilers & dangers for users to top up the water/pressure. Now waiting for engineer to fix boiler and top up the water.

Don't buy these boilers, go for a different brand.