No help when the warranty is over

4.5 / 5
91% of users recommend this
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McLain286's review of Grant Engineering UK Ltd -


“No help when the warranty is over”

Written on: 09/02/2022 by McLain286 (1 review written)

I had a grant boiler installed 6 years ago with no issue the warranty run out after 5 years and its been serviced every year. This year the water jacket sprung a leak and could not be repaired. when i contacted grant to buy the parts 1st i was told i couldn't, then i was told i needed to buy all of the boiler minus the burner as parts went sold separately. in short 2/3rd of the boiler cost. going forward I will avoid grant as there were little to no help and didn't seem to care as I'm sure like most people we dont intend on buying a boiler every 6 years.

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