An utter disappointment. Save your money

Click here if this is your business
1 / 5
From 1 review
0% of users recommend this
Click here if this is your business

Damian1952's review of go-assist -


“An utter disappointment. Save your money”

Written on: 30/12/2020 by Damian1952 (1 review written)

Arranged with a polished marketing/sales operation for an oven repair. The sales department asked for a review on Trustpilot at that stage, which would be 4/5 star. BUT the 5 star reviews found on-line for this organisation are for the SALES dept ONLY.
behind the slick sales/5 star review process, the performance is dire. Projected timelines are meaningless, assurances of "low costs" are wholly misleading and the emphasis is on coughing up the cash [with inflated spares costs] before any commitment is made regarding the repair.
By way of example, the quoted "competitive" cost for the spares was twice that of the manufacturer retail price.
Save the hassle and save your cash by going elsewhere - sourcing parts from manufacturer directly will yield time and cost savings. Having given up on go-asist after 3 weeks and counting, a repair In conjunction with a local repairer was completed in 48 hours.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0