SkyLink Parking - www.skylinkparking.com

Skylink parking services review. We had called Skylink parking services 30 mins prior to arriving like requested by the service. When we arrived at Gatwick car park 5 level 6, to drop off car, there was utter chaos with loads of people either waiting for Skylink to arrive with their cars or to take their cars for them to go to the airport. We had to wait 1 hr and 15 mins for someone to arrive after calling them numerous times to be continuously told someone was on their way, which simply was not true. This hour snd 15 minute wait nearly caused us to miss our flight. I was also very worried leaving our 2 cars with the person who arrived as there were so many people at this point doing the same thing causing us to worry about our cars. After our holiday and upon arrival back to Gatwick airport we contacted the service as soon as we landed to let them know. They then took over 2 hours to arrive. We landed at 10.30pm and nobody came until 12.35am. Again, there was utter chaos with loads of families in the same position as we were in, some with very young children. At this point a man turned up, not with our cars as was told would happen but said he would take 4 drivers to their holding ground to get their cars. We were lucky to be 2 of the drivers (having 2 cars) as there were so many people left waiting. We had to leave our children at the car park, luckily our children were old enough to be left. When we arrived at the holding site, all cars were rammed so tight together leaving approximately a couple of inches or less between each car which was horrendous. When my partner got in his car, a message came up to say that the car had been in a collision at 12.30pm that day. When my parter asked the man about this, he denied it. We checked the car and there was a dent on the front right of the car. The man became irate, saying he had pictures to prove that the car was like that when it arrived. We followed him in to the cabin asking us to show us the pictures but we were shouted at by him and told to leave. We reported this to the police on the night. This service is dangerous and horrifically run. Please don’t use this firm.

We have used skylink twice. The first occasion they had 1 guy driving in and out picking up cars. He did not stop long enough to take our keys and we ha to wait 1hr just to drop the car off. Additionally when arriving back at 1am and desperate to get home to bed for work in the morning, we had the same issue. We had another hour to wait. They did not take calls or answer emails on our return.

On the second occasion we booked via another compand and it turned out to be Skylink again. On return from our holiday, the car park was heaving with furious customers who had been waiting a number of hours for their cars. They told us we couldn't have our car till the next day. They extremely rude and kept swearing at my husband and putting the phone down on us.

My mother had hours to live and we had to hire a car to get to the hospital urgently and then come back again the following day to get our car, also loosing a days work.

They are APPALLING!!!!!!!!!!!!!!!!!!

I parked my car with Skylink through Heathrow. On return they had lost the car key. My car was in a filthy state and was damaged. They travelled over 300 miles in it while I was abroad. The Met. Police have issued me with a parking fine for speeding whilst I was abroad and the car was in the control of Skylink.

As with other comments, they rarely answer phone calls and very rude when they do, they were late collecting the car and I had pay for a taxi to collect my car from a public car park.

I REPEAT DO NOT USE THIS FIRM.

I recently parked at Heathrow with Skylink Parking.

On having the car returned, the driver contacted me around 4 times in 30 minutes. The last contact was to say he couldn’t get to level 4 and the car was parked on level 3. I was there within a minute. The driver had gone, the keys on top of the wheel. I packed the car and when I sat in the drivers seat realised the passenger mirror was damaged, no back and no mirror.

This was in August. I replaced the mirror at my own cost, and due to the age of the car had a mirror of a slightly different colour and a non branded replacement. This cost £100. A Toyota mirror on its own would have cost around £250 before fitting.

I have been in contact by email and this is still ongoing. I was told I would have a decision by 28th September. It is now the 24th October.

I would advise people to totally avoid the company and agree with others that I wished I had looked for reviews prior to booking.

Hopefully this entry will put out a warning to people looking to use this company, a company I would seriously avoid.

I wish I I would have read the reviews before booking

Returned home from my holiday phoned them at baggage as agreed told me 20 minutes

Phoned 30 minutes later was told 20 more minutes waited 1 1/2 hours at 2.30 am in the morning with my wife wife phone them on a number of occasions asked where are car was and they hanged up on her car finally turned up interior covered in mud

Only point of contact is a phone number which they answer whenever they like felt like forever this company should be let no where near airport parking

Meet and greet means when you arrive your car should be there not whenever it’s suits them

Please avoid at all cost

Appalling service all round. Late pick up of the car, very late drop off. Endless lies and excuses and then no response from so-called customer services. Avoid at all costs!

Just to advise the hundreds of dissatisfied clients of this company that on 30 September they have applied to Companies House to 'strike the company from the Register'. Obviously a clear tactic in an attempt to remove them from any liability of the ongoing small claims processing through court.

You can object to this Application (see below) if you intend to take legal action against the Company:

You can object to a limited company’s application to be struck off the companies register if you’re a shareholder or other interested party, such as a creditor, and have a reason to stop the application, for example:

you’ve not been told about the company’s decision

you think the declarations on the company’s application are false

the directors have broken the law, you want to take legal action against the company

The Notice also appears in 'The Gazette' which means you may now send an email objecting to this application, to the email address shown on the gov.uk website under the heading of 'Object to a limited company being struck off'.

Hope it helps.

Skylink meet and greet at gatwick North terminal. Absolute bad outfit please heed other bad reviews.

Absolute bad outfit. I arrived at Gatwick to collect my car at 4pm on the 20/9/22 only to be told they had lost my keys. They suggested I use my spare key which they said I was advised to bring with me in their T&Cs, it isn't by the way. They then said I could get a taxi to and from my house to collect my spare key, a 200 mile round trip, then mail the reciept to them for payment, not really an option I then requested they informed me where my car was and they withheld this information. There was no other help offered other than I could wait all night at the airport to see if they could find my key or three days if they had to order a new one. finally they said I could organise a recovery truck to transport my car to my home at my expense. in the end I had a friend bring me a key and they then reluctantley gave me a post code where my car was located. This turned out to be a reputable company APH and not where my car was. After calling them back a guy turned up in a transit and said follow me. My car was located in what could only be described as an off road 4x4 dirt track/field. I arrived home at 11:30PM. My advice is to to stay away from this company as there were about 9 other customers who waited hours for thier cars, arrived back with over 200 miles on the clock, had there house keys removed from thier key rings or just arrived back damaged and filthy dirty. Some customers trying to drop off their cars saw the chaos and just took their custom elsewhere. I didnt even want to give the 1 star but had to to leave this review Please heed all other bad reviews as they are honestly a joke. Should be taken off the official Gatwick comparison site and kicked of the airport,

Should be shut down. We reported to police that they travelled 114 miles in our car while we were on holiday and the car was ruined.

0 stars.

First off they asked us to drop off at north terminal (even though south was booked). No card or proof of drop off.

Called upon bags being picked up to be told 45mins wait for car (with a 5hr drive home to follow). Loads of people at the car park had waited 2hours for their cars and every other one was coming back damaged. Called after 45mins to be told it would be another 20 mins at which point I asked for the location so I could get a taxi over or they could pop me on with someone more senior who could help me - they hung up then refused to take any more calls. We got our car 2 hours later which was muddy. The longest wait was 2.5hrs and that lady was still there when we left as were another couple whose car was returned heavily damaged and dented.

A young lady on her own was told they didn’t have her car and that another company must have taken it and one man came back to find they hadn’t moved his car from the short stay space he parked it in.

Honestly - avoid at all costs. Horrible company. We booked through parking 4 you.