Simply Park & Fly Ltd Reviews - www.simplyparkandfly.co.uk

★★☆☆☆
2.2 / 5
29% of users recommend this
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Simply Park & Fly Ltd - www.simplyparkandfly.co.uk

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Latest Reviews

★★★★★

“Excellent service”

Written on: 07/09/2018 by JonesTrave (1 review written)

Excellent service. Everything worked very smoothly. A great, stress-free way to start the holiday! We always booked through Simply Park and Fly, one of the best airport parking comparison website… Read Full Review

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★★★★★

“First class professional company”

Written on: 02/03/2018 by Foxy2120 (1 review written)

I suppose all companies have their problems but I can only speak as I found them. Helpful, very very professional, courteous, on time and very very easy to understand on the phone. Car was fine ( a new Mercedes ) what more can I say.. will book again without hesitation. The best company by far we have used for parking… Read Full Review

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★☆☆☆☆

“5 parking tickets!!!!!!”

Written on: 02/12/2017 by Rees428 (1 review written)

I'll keep this short as this company has caused me enough stress and regret. We booked them in May as we went to South Africa for 2 weeks, we got back and 3 weeks later got 5 parking tickets through. They had took our car and parked it illegally half the time we were away, I have appealed it and was told I have to pay it as it's down to the keeper... This company is fraudulent and has hundreds of complaints against it through the trading standards, I have contacted Watchdog, the ombudsman and… Read Full Review

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★☆☆☆☆

“It is with deep regret that I have to post a review as...”

Written on: 12/11/2017 by ChristinaByrd88 (1 review written)

It is with deep regret that I have to post a review as I felt it was important for others to know how terrible this valet company is. I made a last minute decision to go with this valet firm ‘ simply park and fly’ as it was cheaper by a few pounds. Little did I know that it will end up waiting for an hour both for pick up and drop services. They use terrible excuse of traffic around when the were notified 45,15 minutes before reaching airport and still valet driver not turning up for close… Read Full Review

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★☆☆☆☆

“Warning Lights On After Pick-Up But Not Upon Delivery!”

Written on: 07/11/2017 by 129Duckworth (1 review written)

Unfortunately, upon getting the car back, two warning lights appeared on the dash. These were not on when we left the car in their care. After a red-eye flight from the US, I had to go to the dealer for diagnostics to discover that the hybrid battery had died and would cost £1-2k to replace. The mechanics stated that it was likely to have come about by the car being left improperly and needing to be jumpstarted, or even excessively poor driving. It's hard to say whether or not this was a fluke… Read Full Review

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★☆☆☆☆

“Disappointed and Stressful Service”

Written on: 15/10/2017 by swaine12 (1 review written)

On arrival we called the mobile number 25 minutes before hand as instructed, the reception their end was awful, I couldn't understand what they were saying and they kept putting the phone down on me! I checked my signal and had a full signal on my phone. They were clearly mobile. I used my partners mobile too and the same with his phone. In the end after 6 attempts to call them they finally had a better reception and confirmed our booking and instructed us to proceed to the collection point… Read Full Review

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★☆☆☆☆

“AVOID ”

Written on: 01/06/2017

Please think again before leaving your car with this company. Photos were taken when I dropped my car off. I collected my car at Gatwick at 6am and after 10 hours flying wasn't thinking straight. The driver was sheepish and told us to sign to say we had collected our car. Not once was we asked to look round the car for damage. When we got home we had a scuff mark in the front wing. We think it happened at Gatwick. I reported it as soon as we got home but because we signed the form we had no… Read Full Review

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★☆☆☆☆

“avoid”

Written on: 02/05/2017 by 169Christian (1 review written)

First complaint we was kept waiting for 1 hour when I called to chase where our car was we was informed the car was being washed, when the car turned up it was covered in bird droppings and fox poo, leaves twigs were also trapped in the windows, boot and bonnet, the driver then informed me that they didn’t clean it very well and got his money back for the wash, he also took photos of the car as was in such a bad state. … Read Full Review

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★☆☆☆☆

“Avoid, Car damaged, in a Stansted airport by:...”

Written on: 02/05/2017 by hnCrockett1959 (1 review written)

Avoid regardless cost, as my Car got damaged, in a Stansted airport by a subcontractor called: Safe2Park Meet & Greet on 20-04-2017. I have pointed the damage to the driver straight away, and eventually, all they do is, just refer you to "Safe2Park Meet & Greet" terms and conditions (which you don't get to see as not a single link leads to them during the booking) This website seems to be working with a bunch of people, who take no responsibility. Pure disappointment, after a holiday… Read Full Review

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★★★★★

“No complaints at all, excellent service !”

Written on: 26/04/2017 by Fernandezhl38 (1 review written)

Dropped car off no problem. Swift paperwork etc Car was a little late to arrive back due to a traffic problem, these things happen and it was only for about 20 mins. They did apologise too. would definitely use them again ! … Read Full Review

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★☆☆☆☆

“MISSING TABLET”

Written on: 11/04/2017 by karentaylor22 (1 review written)

DO NOT USE THIS COMPANY My granddaughters tablet was taken out from the glove compartment of my car whislt this company had possession. when i contacted the company the day after my return from holiday to resolve this matter the staff were very very rude and unhelpful. As a matter of fact i was told whatever and the telephone was put down on me… Read Full Review

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★☆☆☆☆

“Got my car damaged with them”

Written on: 28/02/2017 by Talshulamit (1 review written)

Got my car back when the whole left mirror body broken the company didn't take responsibility for the damage .After an holiday that's the last thing you want another expense. With the price for fixing my car I could take a taxi. NEVER AGAIN !… Read Full Review

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★☆☆☆☆

“Rude and slow”

Written on: 13/02/2017 by Jacksoncr418 (1 review written)

One of the worst meet and greet services I have experienced. Avoid at all costs. Being 10 minutes early threw them though they eventually turned up 20 Minutes after the allocated time. After each call, "the driver is on his way" line was being served up… Read Full Review

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★☆☆☆☆

“Rude and slow”

Written on: 11/02/2017 by Jacksoncr418 (1 review written)

One of the worst meet and greet services I have experienced. Avoid at all costs. Being 10 minutes early threw them though they eventually turned up 20 Minutes after the allocated time. After each call, "the driver is on his way" line was being served up… Read Full Review

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★★☆☆☆

“Terrible ”

Written on: 14/01/2017 by JulienReid11 (1 review written)

After 15 hours travel and three airports we arrived back in the uk and phoned Simply Park as instructed. After being told they would be 20 minutes as they had to move cars around to get ours out - they had full flight information and arrival time - One hour and several phone calls later our car was finally returned to us. Their prices are reasonable but not worth the savings. Use someone else!… Read Full Review

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★☆☆☆☆

“2 hour wait for car to be returned!!!! ”

Written on: 05/01/2017

Drop-off was alright we waited approximately 10minutes for the company to meet us and get the car. The return collection was terrible. The day we were due to return to UK our flight was cancelled I called the company immediately giving ample notice that we were delayed. They charged us £19 as we were now returning a day later. They confirmed the amendments via text and email. When we arrived at the airport for the 0845 collection we called the number provided as they had instructed only to… Read Full Review

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★★★★★

“Gatwick pickup”

Written on: 01/10/2016 by Beckett377 (1 review written)

Have used this company 3 times now and each time has run very smoothly with no problems… Read Full Review

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★☆☆☆☆

“Appalling service at Luton. ”

Written on: 19/09/2016 by 285Snyder (1 review written)

Do not use this service. No reply onany of the numbers tocall resulted in a long walk, a long and cold night time wait. Meet and Greet? Joke… Read Full Review

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★★★★★

“Definitely would use again”

Written on: 13/09/2016 by 335McCormick (1 review written)

Never used before but wouldnt hesitate to use again or to recommend to others. Professional courteous staff and car was collected and delivered promptly… Read Full Review

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★★☆☆☆

“Very unprofessional ”

Written on: 28/08/2016 by Collinsuo241 (1 review written)

I booked the meet and greet car park with 'simply park and fly' at Heathrow airport from 12, being my flight at 17:05. I got stuck in a traffic jam on the M1 on my way there, to the point that I was about to miss my flight. I first got a call from them saying they were expecting me there (at 2 pm, having booked from 12. So they chose the time I should have been there) and told them I was going to be very late and was risking to miss the flight, to what they replied to call them when I was 30… Read Full Review

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