Terrible Service Do Not Use

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Mimecast's review of Manchester, Manchester Meet and Greet


“Terrible Service Do Not Use”

Written on: 24/06/2022 by Mimecast (1 review written)

Booked through SkyPark Secure but unbeknown to me they used this company.
Leaving very good but vehicle was returned with damage and extra mileage!!
Driver checked the vehicle and confirmed no damage on collection and when damage pointed out upon return he acknowkledged it and took a photo.
Informed SkyPark who advised not their responsibilty and then said the car parking provider was Daybyday parking and said I approach them. No response from them despite emails and telephone calls.
In their booking system prior to accepting quotations they should include the name of the car parking operator so that customers can get independent reviews. The reviews of the this company are quite shocking re vehicles being returned damaged and with no recourse!!
SkyPark confirmed they try to ensure that each of the Car Parking providers they use provide high standards, which is clearly not the case here also they should accept more responsibilty in pursuing cases like this with their suppliers rather than leaving their customers high and dry.
The estimate to repair the damage is £400 making it very expensive car parking and I will certainly not be using this service again.

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