I Love Meet & Greet Reviews - www.ilovemeetandgreet.co.uk

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★★★☆☆
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Latest Reviews

★★★★★

“Excellent Service - don't be put off by bad reviews”

written by Chivers118 on 30/11/2018

Was a bit dubious about booking them after reading some negative reviews, but I cannot fault this service. The guys were waiting for us at the airport and on return the arrived with our vehicle after only a five minute wait. The vehicle had no damage or any unexpected additional mileage (12 miles added). The guys were easy to find and were very friendly and professional. Would definitely use them again - very impressed.

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★☆☆☆☆

“Another damaged car by ilovemeetandgreet Gatwick”

written by Karlay160 on 22/02/2016

I left my car with ilovemeetandgreet at Gatwick North terminal for two weeks at the end of December 2015. The car was inspected by the collecting driver with an inspection form completed. When it was returned I immediately noticed that a wheel had been badly damaged together with sidewall damage to the tyre. This was shown to the driver and photographed at the terminal. The drlver undertook to report the incident to his supervisor. I telephoned customer service and emailed copies of the photos. It took three weeks, three further emails and a phone call before I got a response which was to deny liability. A number of emails were then exchanged, they based their denial of liability on the basis that their own inspections weren't conclusive, so what's the point of an agreed inspection with the driver when the car is dropped off. The next rediculous excuse was that there are no kerbs between the car park and the terminal. Google street view indicates that this is nonsense.i would not recommend using this company and it should be noted that APH subcontract their meet and greet North terminal to this company.

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★☆☆☆☆

“Damage to Car”

written by dmurgie on 06/01/2016

I left my car at the Stanstead I love to park, which is the same company as I love to meet and greet, from the 16th November 2015 - 22 November 2015 and when I returned there was damage to my rear bumper. When I left my car no annotated diagram of my car was done that I had to sign which would be good practice just like they do with hire car companies. When I pointed out the damage to the company the supervisor took a picture of the damage and said he would investigate. I wrote an e-mail to customer services on my return home. It was three weeks before they said that the investigation had been completed and they denied all responsibility. They said that all their drivers do annotated diagrams of the cars so the damage couldn't possibly have been done by them. My reply to this is that if the driver damaged the car while moving it. He would hardly incriminate himself by doing a truthful annotated diagram. Unfortunately it is my word against theirs. What I would advise anybody reading this is that don't leave your car with a company where you have to hand over you keys. It is much better to pay a bit extra and park in a secure car park where you park the car and take the keys with you.

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★★★★★

“Hassle Free Parking”

written by Hobbsie on 22/03/2013

We used a meet and greet service for Gatwick Airport as was travelling with a one year old baby so had additional luggage with prams etc. Their service was fabulous. We rang just as we joined the M23, and a very courteous man was there to collect the car. He even unloaded all the cases for us, and gave us time to double check that we had everything with us about 5 times!! On the return journey, we called them once we had gone through customs, and they were there waiting for us at passenger drop off. A different man, but just as polite, and again helped us load the luggage into the car, as was a tight squeeze. For four ladies travelling with a young baby, was a perfect hassle free service, would highly recommend, and will be using next time I travel from Gatwick.

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