VIP Heathrow Ltd. - vipheathrow.co.uk

Unfortunately, our last experience with VIP Heathrow was very poor - the operations team on the day of departure were rude, unprofessional and unhelpful.

On our return trip it took well over an hour for our car to be returned...despite being told twice that the car was on it's way.

Also, the driver who collected and returned our car did not speak a word of English - hardly fills you with confidence when handing over the keys to your car.

Choosing a meet'n'great service usually comes with an element of worry about whether the service provided will be all it claims to be. You'll find some horror stories in reviews for some other providers.

Not with VIP.

On both occasions we've used VIP the service has been great, just as promised and good value too.

As the late great Tina Turner said…Simply the best (and definitely) better than all the rest. Great drop off and collection. Friendly, swift and professional. No hesitation in recommending them at all.

A really good experience on both drop off and arrival. Competent and friendly staff there to greet us on time on drop off, and on arrival the car was waiting for us when we got to the car park. Did not think that the service was overly expensive and is definitely good value for money.

Good price. Easy to book. Accommodated a small change request pre-travel promptly. Actual airport service worked like clockwork (even when dealing with my mistake re: return terminal). Highly recommended. (I booked the VIP Gold Plus option).

Seamless service as always. Arrived at Terminal 5 and was met on arrival. Swift handover and I was on my way. At pick-up the driver was super-friendly and again had me on way in short order.

Highly recommend this service. Great value for money!

Phone numbers are answered almost immediately.

Staff are very pleasant and efficient.

Prices are as good if not better than any other Meet and Greet operator at Heathrow.

What's not to like !!

An excellent service and very well priced. No issues to report.