I have used IMI twice this year and cannot fault them. My partner was scepital about leaving his keys with a total stranger but they are professioal and reliable - need I say more. It works like clockwork and I will be recommending them to as many people as I can and will always use them when flying from Gatwick. I flew the first time with my partner and it went smoothly and wondered when I flew a second time with my sister if the service would be the same (you sort of expect first time to be good but then second time not too good but it was exactly the same professional service second time round). They are such good value with excellent customer service (which is rare these days!!)

Booking was easy, quick and efficient. Short but very clear written instructions on drop off and pick up. Phone answered immediately, driver was already waiting both out and in. Well presented and nicely spoken drivers, all very polite. Best meet and greet we have ever used. Well done!

We used IMI over the Oct/Nov half term for 9 nights and they didn't fail to impress. I booked via telephone as I was booking in 2 cars and the young lady couldn't have been more helpful. My wife and I used off site parking in June and they were a lot more expensive then IMI. The drivers were waiting at the Hilton hotel when we arrived to collect the cars and where at the airport to deliver them back within 5 minutes of calling them. The cars were checked over for marks etc on collection, even though it was pouring down and when returnedwe were invited to check the car with the delivery driver. We have already said we will use IMI again Overall an excellent serviceat an excellent price. Thank you very much.

Totally faultless service. When we arrived driver was already waiting for us and on our return he turned up with less than a 5 minute wait. As this service was also cheaper than offsite car parks I really can't find anything negative.

We were met on time in the pre-arranged area at Gatwick for both the outward journey and the return. The only suggestion I have is to please try to arrange a pick up/drop off point under cover. We got soaked getting ourselves and the luggage out of the car!!

Valet parking that was cheaper than the cheapest, furthest diy parking seemed too good to be true so booked this with trepidation. Communications by email and phone were reassuringly prompt. And the service was excellent. Driver there within a couple of minutes of our arriving at Gatwick. Had to wait about ten minutes on the way home (you call the office once you've picked your luggage up) but still loads quicker than getting a bus to a carpark. Plus much easier with luggage and small children. Will definitely use again.

A great service!,Would'nt park any other way!

We've used IMI twice - departing/returning at different times of day and night. On both occasions the service has been great - very friendly, helpful and efficient. Great value. I would certainly recommend them to anyone. Just make sure you're clear about car collection points when returning! Martin Smith

I booked 2 cars in for meet and greet. Both drivers called in from different directions heading to Gatwick and both were met as soon as they arrived at the drop off point. The pick up drivers were very professional and courteous. On return everything went just as smoothly. I will certainly use this company again and would recommend them to everyone. Stephen

Faultless service, polite, cheerful and a very good valet. I can't recommend strongly enough. I will definitely use again.First class value for money. Meet and Greet at it's best. Michael Tom.

The title says it all; I will certainly use IMI again.

It was very easy to book and everyone on the phone and the drivers were very helpful and friendly. The service was very professional and efficient. I was a bit worried about wher my car would be parked and whether it would come back with some problem, but that was unnecessary. Would highly recommend it as it was cheaper than Gatwick parking, whichi have always used up until now. The only slight snag was not knowing where exactly to wait and drop off the car, for a first timer, perhaps if it could be mentioned that one waits opposit the entrance of exactly Sofit Hotel, and on the way in to take the 3rd exit which is the drop off. But it's only minor. many thanks, Nutan

The system worked perfectly. My car was picked up as soon as I arrived at Gatwick, and I only had about 3 minutes to wait on my return before it was delivered back. No faffing around lugging bags to a bus, or wondering in a jet-lagged way where the car was parked when the bus returned to the car park. I would definitely recommend IMI to others and will ceratinly use the service again.

It was great, they were on time waiting for us on the drop off and pick up the car. Friendly and highly recomended. Will definetely used them again.

After phoning from the car on the M23 we were met at the South Terminal by the person already at the terminal in EMI Logo Jacket picking up the car. After checking the car all round including mileage reading and Fuel guage. We were on our way into the terminal building within five minutes. On our return into North terminal at 1.30 A.M in the morning we waited approximately two or three minutes before the car was returned to the terminal. The car had been driven approximately four miles. This was the first time I have used the meet and greet service and would say the service was excellent and would have no hesitation in using them again.