Absolutely brilliant. They were where they said they'd be, when they said they'd be there and after a very brief handover I was on my merry way. Removed a lot of hassle from the holiday, especially given we were travelling with an infant too! Will definitely use them in future.

First time I've used IMI. Have used similar service before, and one of them ended up on Rogue Trader so not great. Read the reviews before booking them for Gatwick and wasn't disappointed. Very professional at drop off where the odometer was read and recorded unlike all other companies I've used in the past. Same great service on return, car was there post baggage collection, with same courteous service on very cold February morning. Highly recommended as very professional service as well as great competitive price. Going forward will only use IMI!

We were travelling standby and were late coming home. IMI very very understanding and met us a day later with no extra charge. I would recommend this service to any of my family and friends.

No problems, professional pickup at departure and delivery at collection, no answerphones, efficient paperwork, friendly operators - will use again and recommend to others. I did a bit of research before booking and having read various reviews it appears there are a lot of other operators who cause their customers grief.

Excellent professional service, Excellent professional staff, will be using again and recommending to all!!!!!

Have used this company twice in 3 months, both times excellent service. Very friendly staff. Good value for money and so quick collecting car and returning it back on arrival. Will not have to waste time looking for future car parking as we will always use this company.

We used IMI last week and everything went well. What I really liked was the fact that when they pick up your vehicle they fill out a form marking on it any existing damage, how much fuel you have in your tank and the mileage. Then they give YOU a copy of this form, so you have written evidence of the condition in which you handed them your vehicle. We have used several 'Meet and Greet' operators in the past who refuse to give a copy of this paperwork, which means you would have no proof if they changed details of damage,and on collection,the return drivers run off before you can check car for damage. When we returned, the IMI operator waited patiently for me to check the car, before asking me to sign again.IMI are not the cheapest, but they certainly made me feel comfortable handing over my keys.

Ist class excellent service from start to finish. I wouldnt use anybody else. I would strongly recommend to anyone

We won’t ever use another company. Easy to book, friendly service, on time, helpful and reasonably priced. 5 stars!

At last, a meet n greet company with real people who are on top of your booking, are there to meet you when you want them to be there & right ballpark for price. Having had some hideous experiences with Gatwick meet n greet in recent years we are so relieved to have stumbled across IMI. I think they were a couple of pounds dearer than the cheapest but having waited for 2 hours before, some of these companies should be paying you! I just wouldn't go for the interior valet again, the cherry smelling air freshener they used was hideous!! Will definitely reuse for parking next visit though.

The reliability and the very high quality of their service, the competitivity of their prices and the courtesy of their personnel make of IMI the best parking service that I have ever found in my life in any part of the world. I hope long life and the best success to them because they really deserve it.

What a fanatastic service. "They do everything they say on the tin". Upon arrival the IMI representative was there to greet us. After checking off the car we handed over the keys and went straight into the airport - no stress. On arrival coming back into the UK we phoned the office, after exiting customs, to confirm our arrival. Then proceeded to the original drop off point and there was our car ready and waiting with a very smiley IMI staff member. This all at 23.30 hrs after a long flight and we just wanted to get home. No waiting for the bus to take us to a long stay parking lot. Just drove straight off. What a great service and at a very competitive price. We will be trying them again in May lets hope for the same service when its of a more busy period.

After using IMI Airport Parking for the first time, it was a classic case of "Why havent we used this firm before". Its quite simply brilliant, and I stress simply because everything about the service can be described this way. Using the website before leaving home allows you to see exactly where to drive to using a useful video clip. A quick phone call when 15 minutes away from gatwick allows IMI to be waiting for you when you pull up right outside the entrance to the terminal, and then you are off. The same when you arrive home, usually depressed and cold so the last thing you need is to either wait for your lift, phone a hotel so they can come and collect you, find the right bus stop so you are eventually dropped off in a huge offsite car park, or trudge to the onsite car park and pay the huge fee. You are met by IMI at the exact same spot as before and then drive home. The best endorsement I can make is that I will be using IMI everytime I go on holiday and am travelling from gatwick, and will recommend them to people I know doing the same.