Airpark Me www.airparkme.co.uk

Everything great on pick up but on return noticed damage (dent) on passenger side door. Called the guy while at the airport and he apolgised and asked to email the customer care address. But, no acknoledgement or response from them either. Would not use this service ever. Yes its £50 or so cheaper than LHR long stay parking but not worth the hassle with these fraudulent M&G airport services. PLEASE AVOID AT ALL COST.

I have used AirParkMe for our business travel for many years.

Last Saturday I used the service personally, I was contacted prior to my arrival, given precise directions where to meet. On my return a week later, I messaged when I had my luggage, I was called straight back and told where I could pick up my car. Amazing service, so polite and courteous. I was also helped with my luggage out and into the car which I wasnt expecting.

I will always recommend these guys-Top class

Booked with air park me whilst I was away on a business trip. The meet and great service was good and easy to use, with the driver waiting for me as I arrived and departed. Will be using again for business and personal trips.

DO NOT USE PRONTO PARKING OR AIRPARKME

I left my car with them for a trip to NY. They broke into my glove compartment, stole my log book and service history, £30 in cash, a jacket, sunglasses and most amazing of all they stole my number plates. All obviously reported to the police but not surprisingly the owner of the business is now refusing to talk to me or communicate in any way!  Avoid at all costs.

Don`t touch these with a bargepole.

Left me and wife with unusable car- had to call AA. Left airport 4 hours after arriving.

Sent them a letter of complaint. Not the decency to reply.

Didn't turn up to collect my car and did not answer their phone,after paying to park and 45 minutes late,they finally phoned me to say they had a problem with the phones!call divert had not been turned on.Really stressful start to my holiday.On returning they took 40 minutes to bring my car back and it was filthy,when I booked they said a full valet service was included,this was not the case with my car .Avoid this company at all costs,I used meet and greet because I thought it would be less stressful ,I will never use meet and greet again awful experience.

I am absolutely appalled at this service. A simple insurance matter.

My car was damaged while in the care of airpark me. Now they are telling me, that they under new management and giving me the run around.

The owner is apparently unobtainable.

They have caused hundreds of pounds worth of damage, I asked the chap to come and see the car before I left the airport, he said pictures will do and was very apologetic at the time.

We emailed them straightaway.

My second car was absolutely filthy, thankfully no damage.

I want to get this resolved.

I have used AirParkMe about 6 times. I have always been kept waiting but not excessively. Last Friday I waited 70 minutes and was given a variety of weak excuses. It would have been quicker to walk to the Long Term Car Park. And when the car arrived it was obvious that it had been driven through a very muddy area as it was really bad both sides, the back and all four wheels and I had paid them to clean it! I have tried complaining but clearly they don't want to reply to any complaints. I work for a large group and have discussed internally and we have decided to use other parking facilities in future.

Just wanted to write and let others know that this company has very poor customer service. We arrived at Heathrow at 0700 in the morning, called at 0735 as requested once we had our bags and were through customs for our car to be delivered, and did not get our car until 1200! Our car was not even delivered to us, we were called and told it had a flat tire and was parked at a petrol station, but not the car's exact location. The company kept promising to send a driver to take us to our car, but they never showed. We finally hired a taxi to drive us around until we found our car. Then we had to wait another hour before one of the supervisors from the company found and brought us the keys to our car. Horrible experience all together....no one wants to wait 5+hrs to get on the road after a overnight international flight. I like writing good reviews, but sadly I do not recommend this company to anyone.

I recently used airpark me during the christmas holidays. Dropping the car off was brilliant and the driver was already there waiting. Upon arrival at T5 I phone the office saying I was in the car park and was told driver will in 12 minutes which they were. I should of called once I got my bags.

All in all it was a good service and wasnt made waiting around.