Easy to follow instructions, no waffle

Names www.names.co.uk
★★★★☆
4.2
83.0% of users recommend this
  • Value For Money

paskins's review of Names www.names.co.uk

“Easy to follow instructions, no waffle”

★★★★★

written by paskins on 28/08/2013

I have a multi domain hosting package, and two domains registered. One domain was on an old hosting package before, so when I registered the second I was going to move the old one over. I did try this previously, but was either doing it wrong, or the old hosting package was still assigned to the domain.

Anyway, short question asked; was it possible to move my domain over. The instructions given back were simple and straight forward. Click 1, 2, 3, and you're done. Did it all in 2 minutes, and have my old domain back up and running now.

Very good to have a support ticketing service that is manned from early in the morning, as I had submitted my request late at night and it was all answered before I even got into work the next day.

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Customerfeedback's Response to paskins's Review

Written on: 03/09/2013

Hi, Thanks for the great review, we understand that the speed and accuracy of our answers are most important to our customers, so our team work hard to ensure we get back to you with the right answers as fast as possible. Thanks again, ^Eddie

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