I've been found !!!

4.2 / 5
83% of users recommend this
  • Value For Money

absolutekarl's review of Names www.names.co.uk


“I've been found !!!”

Written on: 26/07/2013 by absolutekarl (1 review written)

After a few years of absolutely zero web activity, I noticed a payment go through my bank to Namesco, and was in the embarrassing position of having
A) no idea what the payment was for, but far worse ...
B) Not one single bit of information about my old & unused for ages account: no email, no pass word, nothing !.
Customer services, how ever, even given the second mot common sir name to search found and verified the account in seconds, over the phone.
Fast computers and quick people !!
Having instantly received a new password set-up link, I was back in business, "managing" (for once) my domains, and placed an order for hosting.

All all took less time than writing this "review" !!

Flawless service,

Many thanks.

  • Value For Money

Customerfeedback's Response to absolutekarl's Review

Written on: 26/07/2013

Hi Karl, thank you for taking the time to write a review, we understand that it is hard to keep a track of accounts that you may only need to access once or twice a year. So when you cannot remember your details we have procedures in place to get you back up and running. I'm pleased to hear this was resolved in record time. Thanks ^Eddie

Reply to this comment
Report this review
Was this review helpful? 0 0