Krystal Web Hosting - krystal.co.uk Reviews

★★★★★
5.0 / 5
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Krystal Web Hosting - krystal.co.uk

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Latest Reviews

★★★★★

“UK hosting - The very best is Krystal Hosting”

Written on: 06/12/2017 by Gunnar221 (1 review written)

The Krystal Hosting company have exceeded my expectations in all areas. They offer a varety of options to suit most users so if you are a one site, multisite or business user there's an option to fit your requirements and all at a sensibly affordable prices. They have chat available every day all day and night should you have a problem their response is within minutes and my experience with a recent issue that was my mistake they solved and fixed and they did not make me feel stupid. At all… Read Full Review

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★★★★★

“Excellent hosting”

Written on: 01/12/2017 by Peytonn131 (1 review written)

Very reliable hosting, with great staff who respond quickly and efficiently to any problem that arises… Read Full Review

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★★★★★

“Very reliable hosting platform”

Written on: 29/11/2017 by 403Flood (1 review written)

We tried Krystal this year after our long term hosting just got slower and slower. Our existing provider also stated their intention to charge substantial amounts for SSL certification. Krystal is a winner on both those counts so a great improvement. Technical support is speedy and helpful. We're very happy indeed so far :) The only downside is a shared IP address on the package we've chosen, but we can live with that for now… Read Full Review

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★★★★★

“Exceptional Service!”

Written on: 24/11/2017 by ydHeath356 (1 review written)

I have been online since 1998, so got a fair amount of experience with website hosting. The Krystal service is better than good! Their response time is super fast and the quality of their support staff is the best I have come across. I am sure I will be moving more of my sites to this host in due course… Read Full Review

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★★★★★

“Super Fast Hosting - Super Fast Support”

Written on: 17/11/2017 by TQO23 (1 review written)

Found Krystal Hosting when I was updating Filezilla as they are one of their sponsors. So glad I did. From day one they have helped me migrate a number of sites over to their platform and have provided great support and advice during that time, either through live chat, support tickets or even Facebook Messenger when I wasn't at my PC. All the guys are extremely knowledgeable and help you work through problems, even if they are not directly responsible, e.g. WordPress and WordPress… Read Full Review

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★★★★★

“fast servers, great prices, good support”

Written on: 15/11/2017 by 353Gomez (1 review written)

switched to Krystal 3 years ago purely by chance. Their servers were much better configured, more flexible and ran much faster than another hosting company i was with at the time. They have continued to run reliably and quickly since. I have moved several services to them simply because of the service and the price. Their support is great - odd issues that i have had, some of which are specific to the way my sites are configured, they are quick to look at and help… Read Full Review

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★★★★★

“Great”

Written on: 15/11/2017

Very good support and great prices. Highly recommended… Read Full Review

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★★★★★

“YASSSS! KRYSTAL!!”

Written on: 13/11/2017 by McGrathhr101 (1 review written)

Krystal are amazing. They were always on hand to help. definitely recommend!!! there are tonnes of hosting services but never underestimate value of fantastic customer service. everyone was lovely and supportive. and i love my plan. i git more than o bargained for :)… Read Full Review

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★★★★★

“Friendly and courteous support”

Written on: 09/11/2017 by HaileeFreeman114 (1 review written)

I don't often have technical issues with my sites but when I do I have always found Krystal staff to respond quickly and efficiently. Would highly recommend their service… Read Full Review

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★★★★★

“Excellent service”

Written on: 09/11/2017 by leChandler292 (1 review written)

The support team is extremely nice and helpful. I had until now hosting packages from Hostgator, A2 Hosting, Liquidweb, and a few more and I can tell you that Krystal Hosting is way above any of these companies. I didn't had before reply messages from support two minutes after I opened the ticket, did you? My extra tip for you, they have free SSL certificates that are automatically renewed… Read Full Review

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★★★★★

“Excellent Service for newbies”

Written on: 05/11/2017 by bigpinkjohn (1 review written)

I was recommended Krystal by a friend as I was looking to set up my own website for the first time ever. Krystal have been amazing value and awesome people to work with. Their online chat people are So helpful and seem to be available all hours of the day and weekends. Can't praise them enough or recommend them highly enough. Use them yourself and you WONT be disappointed. … Read Full Review

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★★★★★

“Just simply brilliant!”

Written on: 26/07/2015 by Jakayla76 (1 review written)

Brilliant service and customer support. Genuinely could not be happier with a hosting company! The uptime is incredible which is managed by professionals. I would describe this to family and friends as just simply excellent. I also like how quick they respond to email… Read Full Review

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★★★★★

“A company that genuinely cares”

Written on: 26/07/2015 by Kennedyhq446 (1 review written)

Honest, transparent and friendly. They're realists and acknowledge when things go wrong (which is rare) and most of the time, if not all the time, it's not their fault. They handled a recent attack on their servers extremely professionally with the utmost concern of our business and the situation was rectified very quickly. I only knew that there was a problem because they kept us informed, apologised for the situation which was out of their control and then sent an email to inform us that… Read Full Review

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★★★★★

“In the bad times...”

Written on: 24/07/2015 by john831 (2 reviews written)

What do you want from your web hosting company? They should make sure they keep your site running, send accurate timely bills, answer the odd query, even pull out the odd stop now and then because you're not quite the expert everyone seems to think (only YOU know the truth). So what happens during a major problem? Well, Krystal users, we've just had one! Did you miss it? I did, and all thanks to their watching MY back. Brilliant Krystal!! Over the nearly 7 years I have been a customer they have… Read Full Review

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★★★★★

“Great service all round!”

Written on: 24/07/2015 by GillsMan7 (1 review written)

Like another reviewer here, I was referred to Krystal by our web developer at the time. I had previously been with Fasthosts and before that 123reg for website hosting, and I have to say I'm absolutely delighted with the service offered by Krystal. The price is excellent, and the customer service is even better. I've had technical queries I had submitted via their help portal answered in minutes which is incredible considering the number of customers they have. I'd have absolutely no… Read Full Review

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★★★★★

“I heart Krystal! ”

Written on: 24/07/2015 by annacameron (1 review written)

I was referred to Krystal by my web developers and am so pleased that I was. The whole team are incredibly professional, friendly and are always on hand for questions. Their response rate is extremely quick and they always explain things in easy to understand terms (perfect for someone who doesn't understand the ins and outs of that world!) I continue to be impressed by everyone who works there and can only imagine that they will continue to grow from strength to strength. Thank you Krystal!… Read Full Review

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★★★★★

“Don't waste your time with the BIG boys”

Written on: 24/07/2015 by pak77 (1 review written)

I must admit I was one of the naive ones when I first started dabbling in websites and hosting. I used the BIG boys you see advertise, promising everything yet delivering nothing. I guess I came across Krystal because unlike I was led to believe by the other companies, I wanted a hosting company that had a data center actually in the UK. I wanted a company I could call and not just be able to contact via ticket submission. Most of all I wanted a company that would help my website and my… Read Full Review

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★★★★★

“4 years and counting for me.. ”

Written on: 23/07/2015 by Benjaminb78 (1 review written)

We've been together for four years (maybe more) ..we don't talk much..but that is because nothing ever goes wrong. .but I know you're there when I need you.. Wish all my relationships were as good as the one I have with Krystal x… Read Full Review

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★★★★★

“Brilliant Service”

Written on: 16/02/2015 by clairesham (1 review written)

I am not 100 % knowledgeable with the way websites run, yet I am in charge of making sure the companies website is running correctly... after updating a certain programme the website was cleared and everything was deleted! I was panicking! I contacted Krystal and they did everything to reassure me that they will help and in 30 min the website was back up and running! They are brilliant! Great service and assistance! They replied in 5 minutes of my service request and sorted this mess up in 30… Read Full Review

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★★★★★

“Excellent Hosting”

Written on: 12/02/2015 by anthonyhopper (1 review written)

I found Krystal a long time ago just by chance really, was shortly after they had moved their servers into the bunker and I started hosting with them, since that time I have had some issues with the site etc but all issues have been resolved quickly either by them or with just a short phone call to get them to look into the issue. They have gone above and beyond in almost all aspects having changed configs slightly on their servers at request. I work for a couple of other companies managing /… Read Full Review

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