Untrustworthy

Collect+ www.collectplus.co.uk
★★☆☆☆
2.2
32.0% of users recommend this
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JayleneBell25's review of Collect+ www.collectplus.co.uk

“Untrustworthy ”

★☆☆☆☆

written by JayleneBell25 on 09/07/2020

I’ve had parcels delivered 20-30 miles away on 3 occasions, not delivered to Collect+ store I chose (Yodel redirected them) which I find a disgrace - of course I have not collected them.

Returns - other day 2 parcels were handed over, receipt I was given shows message of barcode being invalid, appears who served me was scanning wrong one or if he wasn’t, and was simply having an issue, he should have typed it in manually.

Reported this to seller & to Collect+, received email from Collect+ saying they were having an issue contacting place I’d used so asked me to go in, ask for CCTV to be checked of when I went in & to take a screenshot of the 2 parcels being handed over. So, expect me to do their job for them. Was disgusted by them anyway but my opinion has dropped even lower. STAY WELL CLEAR - CANNOT BE TRUSTED

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