Lost Parcel. No Full Refund. Do Not Go Near Them.

Collect+ www.collectplus.co.uk
32.0% of users recommend this
  • Value For Money

JaceyWelsh55's review of Collect+ www.collectplus.co.uk

“Lost Parcel. No Full Refund. Do Not Go Near Them.”


written by JaceyWelsh55 on 25/10/2018

CollectPlus lost a parcel that should have taken no more than four days to arrive from the wirral to lancashire.

A partial refund given as I did not take out extra cover for not any of my own wrongoing but yes, a driver who has either lost or possibly stolen the parcel.

Myself and the customer in lancashire were told different stories concerning what happened to the parcel without any time to consider how someone could lose a parcel from taking it out of a secure delivery van into their own depot. Quoting the customer, "We were both swindled by CollectPlus".

What a great business practice to have. All these negative reviews probably mean nothing to them, but as long it helps someone avoid this type of experience then all the ranting has been worth it...Please use UPS or DPD as they both by far more reliable services.

  • Value For Money

Was this review helpful? 0 0