very bad service

32.0% of users recommend this
  • Value For Money

Morrowxf57's review of Collect+

“very bad service”


written by Morrowxf57 on 28/05/2018

very bad service ,lost my parcel

  • Value For Money

Collectplus's Comment

Written on: 07/06/2018

We are very sorry to read this review of the service that we have provided on this occasion. We would be happy to investigate the background if we had more information such as the tracking reference or a contact e-mail or telephone number. We successfully carry millions of parcels each year and all feedback is useful and valuable but we regret that we can only investigate specific instances. As we cannot add personal contact details here or request other personal details, then we would invite the reviewer to be kind enough to send this information via the Help and Advice tab on our webpage so we can investigate and look to provide a satisfactory resolution and apology. CollectPlus Head Office

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