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★★☆☆☆
1.6
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  • Customer Service

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tom.n.amon's review of Best Buy Eyeglasses - www.bestbuyeyeglasses.com

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★☆☆☆☆

written by tom.n.amon on 03/12/2011

Bought a pair of Ray Ban for my girlfriend. A week later found out the sunglasses is back ordered. Called the customer service who told me it should be shipped within the next week. It actually arrived a few weeks later.

Not only the Ray Ban is Made in China, it feels flimsy, lighter, and not as sturdy as my pair of Italy made Ray Ban. Very suspicious.

Trying to find out how to return it and found that they CHARGE 10% restocking fee and I have to pay my own return shipping.

NO RETURN INSTRUCTIONS on their website at all. Do't know how to return it.

  • 104

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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