Totally unreliable

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Baxi Duotec 28 HE
★★★☆☆
3.4
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Condie's review of Baxi Duotec 28 HE

“Totally unreliable”

★☆☆☆☆

written by Condie on 04/08/2016

Had our boiler fitted Dec 2013 it has broken down approximately 6 times ,mainly in the winter. Last engineer was just here approx 3 weeks ago, fitted new parts but it is broken down again. Can't seem to get any satisfaction from Baxi, they just keep sending an engineer who fits a new part then it works for a while!! I am seriously thinking of contacting trading standards as we are dreading the winter . We may have just got a problem boiler but it is obviously not fit for purpose.

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