Car moved from multistory to Southall

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Guest's review of Purple Parking www.purpleparking.com

★★★☆☆

“Car moved from multistory to Southall”

Written on: 15/11/2017

Purple parking Bath Road, Heathrow. 10 minute wait in a queue at the barrier before entering the car park whilst vouchers were checked. I'm used to numberplate recognition at my local airport. Quite a long walk from the dropoff point to the central building. A short wait for the bus but no offer of any help with the bags into the trailer. On our return there was a short wait for the bus and our car keys returned quickly and the car parked a short distance away. When we started the car we found that all the heater settings and radio stations had been changed. On reviewing the sat nav we found that the car had been taken from the multistory at Bath road, across to purple parking at Southall. Since we had deliberately booked at the Bath road facility we were annoyed that this had happened and annoyed that the car had been driven between the two rather than it being parked on site. We have complained but there has been no response. Shan't be using them again.

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