terrible company! Just awful!

★☆☆☆☆
1 / 5
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Mags2603's review of BoxyMo - www.boxymo.ie

★☆☆☆☆

“terrible company! Just awful!”

Written on: 22/09/2016 by Mags2603 (1 review written)

Iv had many insurers over the years and this is by far the worst ever! My teenage son passed his test and this company came up cheapest but after taking the payment they tried to make things hard like forever asking for new documents with ridicolously short deadlines and threatening to cancel the policy! We done everything they asked and carried on being insured but then when it came to renew they wouldn't renew and didn't give an explanation only to say their 'underwriting criteria' had changed!!! My son never had an accident and each month he got reward miles for good driving so I don't get it as nothing at all had changed only my son got a year older which if anything should have made things better!! Also they don't take phone calls, really?? A company like this and customers can't ring and speak to someone! Very strange way to run a business, and when u request they call you it takes days sometimes! Customer service is bad and staff are rude! They should be investigated by trading standards!

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