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Written on: 12/05/2020 by Abelf36 (1 review written)

A river cruise which we were due to go on was cancelled early March 2020. I was offered a full refund within 14 days. I am still waiting for my refund as at 12th May 2020. Calls are eithernot answered and when they are, no information is given. I believe that ROL have received the refund from the cruise line but that this money has not be repaid to me. I have had no alternative other than to threaten legal action. This company should be avoided at all costs. To add insult to injury they almost… Read Full Review

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