Terrible quality & customer service

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2.8 / 5
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Angel441's review of Jimmy Choo Shoes


“Terrible quality and customer service ”

Written on: 18/11/2021 by Angel441 (1 review written)

I have bought some trainers from jimmy which broke withing less then a year of having them.
I have been contacting them regularly to get a refund, however for a bit there was no response.
Ones I have returned the shoes to one of them boutique, they are refusing to give me a refund.
So at this point I am left with no shoes and no money.
Customer service it is horrible there is never a manager or someone responsible on the phone, and just many other poor English language speaker. They always say we have to wait and they have to raise a complain , it is just pointless time waiting.
Very disappointment with quality and customer service for the price you pair for there stock , not worthed at all .

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