Alpine Answers - www.alpineanswers.co.uk Reviews

★★★★★
4.6 / 5
94% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Alpine Answers - www.alpineanswers.co.uk - Ask a question now

Media Gallery for Alpine Answers - www.alpineanswers.co.uk

Alpine Answers - www.alpineanswers.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“Chalet Ophelia: Enjoyable Short Xmas break with Flexiski”

Written on: 02/01/2019 by MDLS (1 review written)

A good choice for short breaks; comfortable and reasonably convenient. Chalet Ophelia is a short walk from the middle of Meribel Centre. The ski hire shop offer free storage of boots and skis for Flexiski clients so getting in and out was relatively easy apart from the slippery conditions. The chalet is purpose built and the ensuite rooms are a reasonable size for the French Alps. The communal area is comfortable and focused around an open fire. There is separate TV area although we never… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“let down!”

Written on: 31/05/2018 by qkStone127 (1 review written)

They confirmed a booking, took our deposit, and then contacted us 6 hours later to say the chalet was no longer available.They blamed it on fast moving bookings ahead of half term. Poor communication. It was only by chance that I had not booked our transport, as the ferry is not yet available. Look elsewhere if you want reliable help… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Sensational ”

Written on: 29/04/2018 by HarrisonCoyle90 (1 review written)

Last minute trip. Everything booked and sorted within two days of flying out. I got exactly what I d asked for In a chalet hotel in Lech Austria. Sensational holiday , snow excellent , accommodation superb. … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent service again ”

Written on: 25/04/2018 by 212Byrd (1 review written)

Once again we booked our ski holiday through Alpine Answers. We have used them several times and have never been disappointed. They are friendly, knowledgeable and always happy to help. Their website is very user friendly and every member of staff that we have spoken to has dealt with us in an efficient and professional manner. This year we could have booked our holiday through the tour operator for the same price but we booked through Alpine Answers as we have every confidence in their… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Kühtai Austria April”

Written on: 25/04/2018 by Lou0912 (1 review written)

He was very helpful booking out holiday for a group of 11 of us. Managed to sort out our holiday to required budget. Hotel Elisabeth staff were great and the hotel was excellent located right where all the ski schools meet. The food and wine included was of a great standard and although the hotel decor is slightly dated, the rooms were of a great size with a separate area behind sliding doors for the kids room! Bonus!! The hotel was also very clean Instruction and equipment was good and… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Really helpful service”

Written on: 13/04/2018 by McCarthy124 (1 review written)

We've used alpine answers on 3 occasions to arrange chalet ski holidays in France. They have always been really helpful and professional and found us a great chalet. They are good at responding quickly and tailoring a package to your needs… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Alpine Answers - Hotel L'Avancher, Val d'Isère”

Written on: 10/04/2018

We loved this hotel - great location 5 minutes walk (or 2 minutes on the free bus service) from the centre of Val d'Isere, laid back contemporary design, small enough to feel personal, lovely cheerful staff, seductively comfortable bar, great bistro style restaurant with a menu well above the average ski resort standard (nb - book well in advance). Val d' Isere itself ticked all boxes, the extreme teens in our group had scampered up and down La Face a couple of times by mid morning on the… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Fab trip to Courmayeur”

Written on: 10/04/2018 by Williamson1949 (1 review written)

I would like to thank Imogen for a great choice of Courmayeur for our ski trip. We were a mixed group not in terms of ski ability but in attitude. Some were keen to be on the first lift, others preferred a more leisurely start, followed by plenty of coffee stops. This I made clear to Imogen and Courmayeur was the perfect choice with great skiing for a short trip, but in particular fantastic lunch and dinner options for the daily reunion. Chalet Branlant up the mountain at night was a particular… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Making life easy”

Written on: 07/04/2018 by lpb16 (1 review written)

Using Alpine Answers is one of the easiest ways to ensure you get exactly the type of winter break you wish for without all the hard research. I like the fact that I simply mention my key requirements i.e. size of resort, country, altitude of mountains, type of skiing preferred, duration of stay, type of accommodation, budget etc. and then leave them to come up with some suggestions. If the first suggestions are not something I am happy I have no hesitation in asking for some more choices as… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Avoriaz 2018”

Written on: 06/04/2018 by TonyBelisario (1 review written)

Best snow and wether for years which helps put a positive spin on everything . First time I have had to walk down snow steps to get to chalet door. Very happy with VIP they always do a good job albeit a little expensive . Chalet hosts were excellent and served up very good meals. Ski in ski out a bonus. Chalet quality not the best with living area above bedrooms with no insulation under floorboards which made it quite noisy.. Experienced worst delays at Geneva Airport. Going we got to fill in… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“La Rosiere”

Written on: 26/03/2018 by Johnson195 (1 review written)

Chalet was basic but reasonable. Bedrooms were very small, dining and living area was spacious though. Chalet hosts were very friendly and very helpful. The food was better than average although not fine dining. Excellent cakes. Wine was very mixed. The pool area was a huge bonus and kids loved it. The sauna and steam room didn't get switched on until 4pm and we would have preferred it on earlier as came back from skiing earlier due to having small children. We were told that any extra… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Knowledgeable, friendly and efficient ”

Written on: 26/03/2018

I have used Alpine Answers a number of times now and on every occasion they have delivered. They have extensive knowledge of every ski area they cover from the skiing conditions to the accommodation and always seem to know what is just right for you. I also like the fact that they are never pushy and seem truly committed to recommending the right holiday for you. I wouldn't hesitate recommending Alpine Answers to anyone… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Poor advice”

Written on: 21/03/2018 by NiaDouglas160 (1 review written)

We , as beginner skiers asked Alpine Answers to support us in finding a suitable ski resort with several beginner slopes/ blue runs . We were strongly recommended by Alpine Answers to stay at Hotel Elisabeth in Kuhtai Austria as we were assured that this area was well supported for beginners and we would benefit from several blue runs. This was certainly not the case as the ski area was not appropriate. We had heard that Obergurlg was more appropriate however having me ntioned this to Alpine… Read Full Review

Simonhoskyns's Comment

Written on: 26/03/2018

We are sorry you felt that our recommendation to book Kuhtai was a poor one. We recommend it for families and beginners for a number of reasons:

a) The transfer is less than an hour from the airport and most families like this.
b) The resort is small scale and lot of the accommodation is either ski in ski out or a very short walk from the lifts/ski school meeting points.
c) The nursery slopes are located in the centre of the resort which make them easy to reach and easy to get back from.
d) The resort is high which means that the snow conditions are at their best for learning on (with minimum risk of slush, ice and poor snow cover.).
e) The holidays here are very good value and cheaper here than in larger resorts.

You are right in saying that Obergurgl is a great resort for beginners. I am not sure why we didn't put forward a holiday there for you but perhaps there were issues with availability or price that meant we looked at Kuhtai as a destination instead.

We have revised our website text for Kuhtai to draw particular attention to the fact that there are few very easy runs to progress to once off the nursery slopes. So, thank you for bringing this to our attention.

We very rarely receive negative reviews so we hope that we may help you another time to show you how good we really are.


Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★☆☆

“Hotel Berengere”

Written on: 19/03/2018 by RiEa (1 review written)

The good stuff, snow was great ,resort had lots to offer. This was our first holiday with Mark Warner, and will probably be our last. Hotel was as you would expect from a chalet hotel on the slopes, and in pockets the staff were good. The overall culture of the staff was below par though. We arrived late, because there had been an accident on the road. In those circumstances I would have expected staff to have adjusted the ordinary plans and made adjustments for the late arrival, with… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Best provider I have used”

Written on: 18/03/2018 by AldenWallace474 (1 review written)

I always try to use Alpine Answers as I feel they have the most knowledgeable staff, best service and most creative options. I have been a customer for over 10 years and this year they found us a great option when no one else could… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great experience from booking to Skiing”

Written on: 17/03/2018 by Kishan87 (1 review written)

We have had a fantastic experience and trip thanks to the hard work and organisation of the Alpine Answer team. Everything was well organised and booked promptly. Information was given correctly and there were no problems. We even had a late cancellation in our group with someone having to drop out. The team was very accommodating and understanding. Thanks again and we look forward to booking with you in the future… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“good service, great hoiliday”

Written on: 17/03/2018 by 133Murdock (1 review written)

Apartment was great. About a 10 minute walk from town which wasn't ideal for the little ones. You can walk up to the piste but this was too steep for the little ones. Supermarket about a 5 min walk. Food was great, too much for us to eat!Would prefer to pay less and have less food. Even with big appetites there was no way we could eat 4 courses. Ski area was impressive. Vast! Very friendly staff… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Ski Italy Cervinia ”

Written on: 17/03/2018 by 100Lake (1 review written)

Very helpful considering I booked the wrong week for half term and the hotel was fully booked for the week before! I dealt with two members of staff but one left and the person I dealt with had the job of taking over and sorting a new hotel flights etc. We would definitely use this company again as all our travel went like clockwork… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great service as always”

Written on: 16/03/2018

Alpine Answers have helped us many many times to find great value skiing breaks from large 20+ parties to just 6. Always wanting to help without being pushy. great service, thank you … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Genuine sales effort ”

Written on: 15/03/2018 by loren-leekoliadis (1 review written)

Good service. This is the second year in a row I have dealt with Alpine Answers as the quotes come out to be competitive and the staff listen to my requests for what we are looking for. This year's accommodation they put forward exceeded my expectations and I actually think the photos didn't even do it justice. I also appreciate that Alpine Answers will qualify out of something they feel they are not best suited to provide - this to me is hugely valuable and shows integrity in a sales team. … Read Full Review

Report this review
Was this review helpful? 0 0
overview