Terrible management

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AnnabellaMiranda179's review of The Derby Conference Centre

★☆☆☆☆

“Terrible management”

Written on: 22/01/2015 by AnnabellaMiranda179 (1 review written)

We had a corporate event at this venue and our materials didn't arrive. Our courier stated that they rejected the parcel on 2 occasions and then gave up. They refused to take any responsibility for their error and were very unprofessional about the situation and refused to apologise. They stated how professional their staff were and how they would never do such a thing even though the courier were able to name the receptionist in question without any prompting.

I'm sure if an event runs smoothly you will not encounter problems. However if there was a problem I would not have any faith that it would be dealt with in a stress-free and professional manner.

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