NEVER ORDER HERE

Click here if this is your business
★★☆☆☆
2.0 / 5
23% of users recommend this
Click here if this is your business
  • Value For Money

Guest's review of JJsHouse - www.jjshouse.com

★☆☆☆☆

“NEVER ORDER HERE”

Written on: 25/03/2020

This place is TERRIBLE! I purchased 2 MOB outfits ($360), standard size not "custom". I received a confirmation of payment via email which also said you had 24 hours to cancel the order for a full refund. I canceled within 8 hours of email receipt. I received confirmation that my "ticket" had been received. I received no confirmation of cancellation so in 3, 6 and 9 days I tried to contact them again via email confirming cancellation. 15 days later, I received a response to my ticket that stated the items were ready and they would like to go ahead and ship with "worry free returns". I emailed them within hours of the ticket response instructing NOT to ship, then 5 days later was notified by DHL that there was a shipment coming that I have to sign for. JJs House said if I didn't sign for it then it would be lost back at the shipping company so I should sign and then ask for a return. Now I have to return something I knew I wouldn't be wearing and canceled per written policy for full refund eligibility. This place is TERRIBLE!

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0