Avoid like the plague

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Confetti & Lace Lakeside
★★★☆☆
2.5
40.0% of users recommend this

Salazarsh250's review of Confetti & Lace Lakeside

“Avoid like the plague”

★☆☆☆☆

written by Salazarsh250 on 02/07/2017

AVOID AVOID AVOID

Where do i even start.........when i chose my dress and the sales staff wanted to get commission from a sale everything was nice. The only disapointment was that i had an image of trying on dresses whilst enjoying a glass of champagne. What actually happened was after i had decided on a dress we got half a glass of premixed bucks fizz.
It was once my dress came in that it all went wrong.
I made my appointment for my first fitting and nothing out of the ordinary was mentioned when the appointment was made. We arrive and the shop is heaving. There are camera crews everywhere. Male cameramen walking in and out of the changing rooms, cables everywhere. I tried on my dress whilst skyping my mum who lives abroad. We were encouraged to go out to the shop floor to try on vails and get a better light.
A few weeks after this i get a call from say yes to the dress asking if i want to be on the show. Turns out Confetti and Lace have given them my personal details without my permission. I said i did not, under any circumstances, want to be on tv. I ended up with another 3 calls from the production team trying to get me to be on the show. Each time i said no.
Second dress fitting i got messured for the dress. Same thing, nothing mentioned about filming when i booked but arrived to a busy shop full of cameramen. All was going ok until i asked to see the material i had paid them to sow under my skirt. It was the wrong material. They apologised, said they didn't have the right material to hand but they did order the right one.
Final dress fitting.....surprise, suprise i am told they are not filming that day...when i turn up a shop full of cameramen.
Dress comes out, i am trying it on. I feel rushed, there are people rushing in and out, men everywhere making me feel uncomfortable and we keep getting interrupted.
I ask why my dress doesn't fit right around my bust and i get told it's the best they can do. I also asked why i can see sequins through the train of my dress, i get told it's because the train is against the floor. As i rush to get changed i say i haven't had time to try my vail on. I get told not to worry about it and don't even get to see it.
A few weeks later my mum comes to visit. I ask if i can try my dress on to show her and they say no because i have had my allocated fittings.
A week before my wedding i settle down with my husband to watch say yes to the dress as it was filmed where i got my dress. What i was expecting was to see myself at my first dress fitting. I am in my dress, vail, shoes, head piece the lot. You see me from the front and then again from the back. My husband to be saw EVERYTHING.
I was heart broken. The following day we went straight to the shop. They brushed me off, said it was nothing to do with them, they didn't give my details out they let the production company have access to their systems. The best i got from them was sorry you are frustrated.
From here we started a complaint with say yes to the dress.
We are now less than 24 hours before the wedding and i am collecting my dress....
What else could possibly go wrong.
I collect my dress and they have got the completely wrong vail for me...it couldn't be more different from the one i ordered and paid for. After some panic they had one out the back. An hour later we are finally leaving the shop.
I get to my venue where i am staying the night before. Get my dress out and they have sowed completely the wrong layer to the skirt of my dress. I was heart broken.
THANK YOU FOR RUINING MY DRESS FOR ME, EXPOSING MY DRESS TO MY HUSBAND, MAKING THE NIGHT BEFORE MY WEDDING STRESSFUL AND UPSETTING AND COMPLETELY DISREGARDING ME WHEN I COMPLAINED

I spent thousands of pounds on my dress and hundreds of pounds creating the perfect, relaxed day/night before the wedding and it was all ruined.

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