Not recommend

Click here if this is your business
3.4 / 5
61% of users recommend this
Click here if this is your business
  • Value For Money

Guest's review of, London


“Not recommend ”

Written on: 25/09/2022

The customer service rep was very inconsiderate. He charged me £25 for a single digit mistake that wasn't even outlined in the contract. I tried on many occasions to have a valid conversation with him but he wasn't interested. He was just interested in getting the money, nothing else matters. I even when as far as to asked to speak with the manager, he told me he was the manager and he hasnt got time for me.
He threatened that if the money wasn't paid I wouldn't get a full refund of the total amount that was paid and the limo wouldn't arrive for the children's party.

I was promised light snack for the return trip and all that was available for the children was a 1.5 litre of coke for 16 people.
It was really I very bad experience.
The only plus was that the driver was polite.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0