written by DrRichardevans on 26/09/2015
We had booked an appointment to discuss a wedding cake, Jan asked us to come early on a Saturday morning to fit in with her and after our hour and a half drive arriving at 9am she told us she had no recollection of us having an appointment. Eventually she acknowledged that she was meant to see us but was too busy and sent us away without us even getting through the doorway. On calling another cake shop in the area who was kind enough to fit us in on the day we said we had been let down by someone else and she spontaneously knew it was Emily Rose as she had had multiple people who had been let down by her in the past.
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