The Bridal Store - www.the-bridal-store.co.uk

The Bridal Store - www.the-bridal-store.co.uk

User reviews
4.5

Customer Service

4.7

Quality of website

4.5

Value For Money

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The Bridal Store - www.the-bridal-store.co.uk

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The Bridal Store - www.the-bridal-store.co.uk
4.44 48 user reviews
579%
48%
30%
22%
110%
4.5

Customer Service

4.7

Quality of website

4.5

Value For Money

User Reviews

Nikkifair
5

Customer Service

5

Quality of website

5

Value For Money

Loved My Experience- Happy Bride

I bought a pair of shoes for myself and two for my bridesmaids and all I can say is it was great great great. Fast delivery and great selection.

Perfect quality too and so friendly!

Will be back for party shoes soon!

AnnaDawlish
5

Customer Service

5

Quality of website

5

Value For Money

Best Place For Wedding Shoes In The Uk!

I had a fantastic experience buying my shoes and my bridesmaids shoes from this company. Fabulous styles and great service!

Thank you The Bridal Store!

manunited25
1

Customer Service

3

Quality of website

2

Value For Money

Delay In Delivery

Ordered shoes beginning of March still have not received them. Sent numerous emails no response eventually got an email to say out of stock but had them in again and would be with me within 2 days. Another week on still have not received them. Asked for a refund and no response to email. Awful customer service, here is hoping they cancel my order.

Guest
1

Customer Service

Never Processed My Refund

Please avoid using this company. I have been chasing a refund for wedding shoes I retuned months ago and they have never processed my refund and will not respond to any of my e-mails, conveniently they have no phone number that I can call!! Avoid at all costs.

2
AnneProcter

Dear customer

We are really sorry your experience has been negative. Unfortunately we do not refund shoes that have been worn.

Many thanks

AnneProcter

Dear customer

We are really sorry your experience has been negative. Unfortunately we do not refund shoes that have been worn.

Many thanks

Welshgirl1985
5

Customer Service

5

Quality of website

5

Value For Money

Highly Recommend

I found a Beautuful pair of shoes in a department store that I wanted for my wedding but they did not have my half size. I Looked online and found the bridal store with the same shoes in my size for £10 less than in store with free delivery. I had left my order a little late so needed a eta so I used the website to ask a question and received a quick response. My shoes arrived quicker than promised (5 days later) beautifully packaged! Very pleased with purchase!

Lucy2571
3

Value For Money

I Had Nothing But Trouble Returning Shoes Ordered.

I had nothing but trouble returning shoes ordered. No returns label . Returns then sent to a different address. They were quick enough to take my money but took weeks to process a refund . Very disappoint with the service. Not worth the hassle look elsewhere .

NadineNaradoo
5

Customer Service

5

Quality of website

5

Value For Money

Highly Recommended And A Joy To Shop With!

I saw great pair of shoes in a high street store but they had no stock of my size- googled them and found www.the-bridal-store.co.uk .I ordered my shoes from The Bridal Store and had my order the next week.

Fantastic service and beautifully packaged- awesome experience and would buy and recommend again and again.

WINKY308
2

Customer Service

2

Quality of website

3

Value For Money

Confusing

Ordered shoes. no returns form in the box. Had to phone up to find out how to return.Told to post them to a different address to the one on dispatch note at my own expense. Then another duplicate order turned up. Phoned again, was promised a pick up for both orders. It didn`t happen. After several e-mails they were eventually picked picked up. Not worth the time and effort spent on it.

Guest
5

Quality of website

5

Value For Money

Great!

I found the Bridal Store through Google and found the shoes that I'd been searching for but had been unable to get hold of! The Bridal Store delivered the shoes quickly and efficiently and at a great price! The ordering was easy and I had no problems. I love the shoes! Would highly recommend the Store!!

Guest
5

Customer Service

4

Quality of website

4

Value For Money

Beautiful Comfortable Shoes

I ordered a pair of kitten heels for my wedding; they arrived quickly, are beautiful, and so comfy I doubt theyl need worn in. I'd definitely order from the bridal store again and recommend it to others.

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