
TopToyBox - www.toptoybox.co.uk
Customer Service
Quality of website
Value For Money
TopToyBox - www.toptoybox.co.uk
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User Reviews
Customer Service
Quality of website
Value For Money
A Perfect Purchase!
I was after buzzers for a church event akin to Britain's Got Talent. What TopToyBox had to offer was exactly what I required and at a price which was extremely competitive. Ordering was straightforward and delivery - in minimalist packaging - was prompt. I was advised by email of the progress of my order. I could not have been more pleased!
Customer Service
Quality of website
Value For Money
Highly Competitive Pricing, Super Quick Delivery.
I was very pleased with the service from this company. The other thing I liked is that they used minimal but appropriate level of packaging. This is very good for the environment. It was the best price I found on the internet for the item I bought.
Excellent Service
The website was easy to use and the goods despatched in a timely manner. Overall a very impressive service and I will be using them again.
Customer Service
Quality of website
Value For Money
Personal, Truly Helpful Service
Having never come across this company before, I didn't have any great expectations. But they stocked a particular product I wanted at a great price. Before purchasing I wanted to check the price wouldn't rise within the near future so emailed the annonymous customer service address. Here's where I was pleasantly surprised - not only did I get a prompt, personalised response, but I was also given an honest response about a planned price rise, with advice on how to avoid it.
Following on from this, I received another email which was even more personal, commenting on how much they hoped my children would enjoy their new toy. When I had queries about postage and delivery (which wasn;t clear on the website), I was again given a prompt response with truly useful information.
A great team behind this web site which seems to sell some beautiful children's toys at truly competitive prices.
Customer Service
Quality of website
Value For Money
Good Service
Product arrived quickly and packaged well. The product was good quality and a good price. I would of prefer postage to be by royal mail rather than a courier service just for ease of collection if not in when parcel arrived but am very happy with the company.
Customer Service
Quality of website
Value For Money
Ease Of Shopping
First time I have used your company, excellent service, and very pleased with the product bought and with the very good delivery time.
Customer Service
Quality of website
Value For Money
Excellent Service
The first time I've used Top Toy Box and I was impressed with the very competitive price, cheaper than well known retailers, and more importantly in stock. The order process was easy till it came to pay and my usual online card wouldn't work. I think this was due to a misspelling of my address which I hadn't noticed and I was unable to go back to correct it. This meant I had to abandon my purchase and redo it which was slightly annoying. However after corrections and using another card the purchase was quick and the confirmation email almost immediate. Delivery was quick and the parcel was left hidden in a dry spot (all detailed on the delivery card) as I wasn't in. I hate having to reschedule delivery. Impressive service and prompt delivery. Hope to use your company again soon. I would have appreciated details of which company handles deliveries. As a regular online shopper there are certain delivery companies I find less accommodating than others and this influences where I have the parcel delivered to.
Customer Service
Quality of website
Value For Money
Will Purchase Again
An excellent service... The items were high quality brand and considerably cheaper than other competitors ...my daughter's original birthday gift was delayed (not through top toy box) and I needed to get something else quickly... In my rush I gave the wrong info in my order ... Top toy box got back to me straight away which enabled me to sort things out and receive the items I had ordered the next day... They even spoke to the courier for me so that the box wasn't sent to a depot if I wasn't home... I received a quality and unique service, for an online company, and would definitely recommend.
Customer Service
Quality of website
Value For Money
Spot On With No Fuss
We ordered several items from the website and were not disappointed and neither were our children!!! The pinto fire engine has not stopped nee nawing around our house coming to the aid of endless emergencies and the vtech walker has really given out daughter to be more stabe on her feet plus the interactive front further offers further entertainment. The items arrived in no time at all and were well packaged. It was great value for money, especially with the amount of play already had out of them. Thanks for a great service.
Quality of website
Value For Money
Tellatale Fairy Puppet
I couldn't seem to find this particular puppet on any of the larger web sites, so found this site by searching, I was so pleased I did as it was a little cheaper, came on time and everything was so straight forward . I would recommend it to my friends and I shall definately be using it again
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