New Fitness www.newfitness.co.uk

I bought a treadmill from New Fitness on behalf of my mom and she received it quite quickly. However, the product was faulty. She called them a few times about it and they promised to send a "head" through to her. It never arrived, she called again and they promised to send another one out and it never arrived. I sent an email to them, and they promised somebody would collect it and that I would receive a refund. My mom stayed in SEVEN times for somebody to collect the item. Eventually, somebody came to collect the item and then all I had to do was chase for a refund. It arrived in my bank account the next day.