
Buy Bike Bits - www.buybikebits.co.uk
Customer Service
Quality of website
Value For Money
Buy Bike Bits - www.buybikebits.co.uk
When you purchase through links on our site, we may earn an affiliate commission. Here's how it works.

User Reviews
Customer Service
Quality of website
Value For Money
Oem Not Retail
I purchased a set of Avid 4 piston brakes from Buy bike bits. The description mentioned nothing about them being OEM, but they definitely were as the levers were alloy and not carbon.
I have tried to ring so many times but the phone never gets answered
If they had said OEM I would not have bought them as if they go wrong I am sure warranty will be a problem and also I paid almost Chain reaction retail prices.
I think that the only thing to do will be to go to Avid and see if they can help
Really upset by this
Customer Service
Quality of website
Value For Money
Shameful
I bought a bottom bracket after searching the internet long and hard and finally found the one I thought I was after. It was sent to me really quickly, but I found out that it was the wrong one, my mistake, but after contacting Buybikebits by email 3 times to ask to change it I received no reply, I rang the phone but no answer. Finally I had to order the correct one and return the old one, I am still waiting for a refund for the first one and still havent heard anything, if I dont hear anything soon I will have to take out a case with paypal, definitely wont be using these guys again
Customer Service
Quality of website
Value For Money
Superb Service, Amazing
Service is second to None speed of delivery is amazing. Ordered two maxxis ardent tyres came within 24hrs!!!!! Is quicker than chain reaction will deffinetly use buybikebits again infact writing a review while looking at the stock on the website. Thanks. Staff really helpfull
Customer Service
Quality of website
Value For Money
Fox Float Ctd Rear Shock
Spot on price and VERY quick delivery. From order to first ride less than two days.
Shock was well pack and in top conditions.
Simple no fuss process. Yes I wouldn't hesitate to use again.
Customer Service
Quality of website
Value For Money
Excellent
Ordered some exustar and look keo cleats at a very good price. Ordered on the 10th, received on the 13th - can't ask for much more! Only downside is the weather is so bad I can't go and enjoy my purchase :)
Customer Service
Quality of website
Value For Money
Very Disappointed
I have used Buybikebits in the past and have been very happy with them until I bought a set of Easton EA90 Wheels a few weeks ago, they were a post Christmas present to myself
They arrived very poorly packed where the hub had come through the box, they wheels had mud on them so they had been used - not very much but they certainly looked like they had been used. If it wasn't for the fact the price was so good and they weren't damaged I would have sent them back.
I hope this was a one off and Buybikbits get back to the great service they gave before
Hi there,
We have obviously fallen very short of your reasonable expectations.
We are incredibly sorry about this and I personally will ensure the whole team, myself included go through our sales processes to ensure this never happens again.
Please accept our deepest apologies and if you see anything on our site in future, please give us a call first and we will arrange a nice discount due to the poor service received.
Once again, many apologies
Barry Bridge
Customer Service
Quality of website
Value For Money
Fast ,value,pleased
Upon stumbling on this site,looking for best deals on FSA SLK Range.
I got my double crankset for £75.00 cheaper than anywhere else.
The only downside was everything else was out of stock.which was
Handlebars,seat post and stem.But you can see why with the value you get shame I could not off bought the lot!!!
Customer Service
Quality of website
Value For Money
What A Shop!
Not only did my new crankset arrive in under 24hrs of the order being placed but it was a perfectly described brand new product at about 30% if the retail value. I've always been a bit wary of ordering from online stores that seem to be to good to be true but you have restored my faith in online shopping. I have already liked your Facebook page and shared your links amongst my mtb community. A great big Thank you, I will most definitely be revisiting your shop in the future.
Alex
Customer Service
Quality of website
Value For Money
Fsa Chainset At A Fantastic Price!
I thought the price was too good to be true, but as I'm rebuilding my bike on a budget I thought I'd give it a go. Delivery was fast and the chainset is much better than I expected! The bottom bracket was even included which I wasn't expecting (the listing did state it when I looked back, I just didn't read it properly the first time!). Will use this place again for sure! There was no negative to this transaction at all.
Customer Service
Quality of website
Value For Money
Great Bars, Great Service, Superb Price.
I came across Buybikebits by accident. I'd missed an item on Ebay and saw there details. I rang up and they couldn't have been more helpful. I purchased a set of Easton Haven Alloy bars at a fantastic price. The were despatched FOC by courier and arrived the next moring.
I will definitely use them again. What a fantastic lucky find.
Keep up the great work.
Q&A
There are no questions yet. Be the first to ask a question.