VanCompare - www.vancompare.com

VanCompare - www.vancompare.com

User reviews
1

Accuracy

3.4

Customer Service

5

Ease Of Site Navigation

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VanCompare - www.vancompare.com

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VanCompare - www.vancompare.com
3.02 51 user reviews
545%
46%
32%
20%
147%
1

Accuracy

3.4

Customer Service

5

Ease Of Site Navigation

3

Ease of Navigation

5

Ease of Use

1

Quality

1

Quality of Content

3.6

Quality of website

1

Reliability

1

Speed Consistency

3.5

Value For Money

User Reviews

Eric
1

Customer Service

5

Quality of website

1

Value For Money

3

Ease of Navigation

1

Reliability

1

Speed Consistency

1

Accuracy

5

Ease of Use

1

Quality

5

Ease Of Site Navigation

1

Quality of Content

Do not use this company

Do not use this company, the price quoted is not what you pay, Add £131 brokers fee, £106 Recovery, 16% interest if you want to pay monthly, all add on's are expensive, my £600 quote came in at £916.53 When I went to cancel within my 14 cooling off period still got charge £80 cancellation They will tell you they cant apply your no claims discount and will add it later then refuse it Hasting Direct, better cover only £480 for the same Van
Horse11282288

Horrible Company

Absolute cretins! After an online quote which was barely overinflated they will not relent with ringing me. I’ve asked for my

Number to be withdrawn and take no notice. You block a number and they just use another, and then another and another. Horrible, vile company. 

TwirlyWhirlyWizard

Do Not Use This Company

DO NOT USE THIS COMPANY! AVOID AT ALL COSTS!

I used their website to obtain a quote for my van, it's currently insured (not through these charlatans) and I received some quotes, the quotes were fine but since then I've been bombarded with spam phone calls and emails. Each time I've told them not to contact me, each time I've told them to remove my details.

This company is in breach of GDPR regulations - this company is exactly why we have GDPR regulations.

Do not give them any details, they will spam you and sell your details to others.

Lostsoul1234
1

Customer Service

1

Quality of website

1

Value For Money

Avoid At All Costs!

If I could give no stars I would.. absolute disgrace of a company and my only advice is to avoid them! USELESS

CheckoutChick182
5

Customer Service

5

Quality of website

5

Value For Money

Saved Me A Hundred Pounds

Fantastic, saved me £100 on my renewal.

Agent was super friendly and helped me check all my details were correct and I was correctly insured.

Love the personal touch.

Fab xx

danny198520
1

Customer Service

1

Quality of website

1

Value For Money

Awful In Everyway

I took out a policy with a fitted tracker and they cancelled my policy with 27minutes notice at 23:33. I drove to work the next day without insurance unaware. The tracker was fitted but I was accused of not using it even tho the tracker was working.

Stay the **** away pay a little more and go with another company because this company should not be allowed to be in business.

It ain't worth the hassle

So many bad reviews wish I'd done more research.

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Andykim123

Van Insurance

Stay away took money from my Debit card without my permission.

hussboss123
1

Customer Service

1

Quality of website

1

Value For Money

Whilst Applying Through The Application For New Va

Whilst applying through the application for new van insurance and getting to the end the site (vancompare.com found me a quote of 560 for the year which i could purchase so i did. I was then told byt the automated system that i had to call a number to speak to an advisor which is did.

Leading me though the form once again and having to tweak it he came up with a quote of £1,700 baring in mind 1 have full no claims bonus in hand.

I decided to cancel the policy to which he told me is fine but will charge £25.00 admin to which i refused but could do nothing about since they had £560 of mine. He then said it is in the t & c but when i rechecked it definitely was not and even sent him a copy via email.

Whilst i was talking with the advisor he sent me a copy of the policy and expected me to read it to see that the admin fee of £25 is there. (NOT HAPPY AT ALL).

I WAS ON THE PHONE FOR 1HR AND 10 MINUITES REGARDS THEIR T & C AND NOWHERE DOES IT TELL US ANYTHING REGARDS THE ADMIN FEE UNTIL YOU PAY THE INITIAL SUGGESTED QUOTE WHICH I WAS HAPPY TO ACCEPT PRIOR TO CALLING THAT NUMBER TO WHICH I HAD NO CHOICE. i THEN ASKED THE ADVISOR TOWARDS THE END OF OUR CONVERSATION TO SEND ME A COPY OF THE RECORDING FOR LEGAL PURPOSES BUT (RUDI) REFUSED.

The t&c that is revealed to us (customer) does not contain anything regards the admin fee...

SteveMcNally
1

Customer Service

1

Quality of website

1

Value For Money

They Cancelled My Policy!

My policy was cancelled as I went over my declared mileage because of volunteer work I was doing during covid. As well as charging a penalty for “cancelling” I was forced to take out a new policy at TWICE the price of the old one as no other insurance company would quote due to the cancelled policy? I have been with this company for over 10yrs never had a claim never missed a payment £500 from me basically. Would not recommend them to anyone!!

Paul1983_

Awful Company

Awful company. Sold my van 3 weeks into a 12 month policy and expected a cancellation fee but  I paid £237 for my 12 month policy and received just £93 back after just 3 weeks with them.

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