iMusician www.imusician.co.uk

I thought I should say something about this website as I was nearly put of by some of the reviews on these pages but in the end I went for the cheapest price. The initial customer service was a lot more attentive than most sites. My keyboard arrived the next day but the box had been damaged in transit by the courier (it happens). They arranged collection and delivery of a new one the day after that, no messing around. I have recommended them to my friends who are also thinking about getting a keyboard.

I ordered a hi-hat stand and snare stand and was advised by email that they were out of stock. I decided to wait for new stock to arrive but after a 7 day wait I decided to ask imusician to send me alternatives of equal value. They said they would send them out the same day. That was 3 days ago and they still haven't arrived. Defintely would not recommend imusician and will not use them again.

Their prices were the best I found. The customer service was very friendly. Delivery was on time, within a week of ordering. What more can you ask?

Not in stock . Took ages to get. no contact made.

I ordered a pair of Peavey Messenger Pro15 PA speakers from iMusician late one evening at a very competetive Price. I received them in good condition less than 2 days later by courier. The cost for the delivery was £9.99 which is pretty reasonable for 2 speakers that way 22kg each!

Good looking website with what I thought were good prices. Ordered my product. iMusician contacted me to advise of a problem with my card details. Got that sorted over the phone and was advised that they would sent my guitar out that day. After waiting for 5 days, rang them to find out where it was only to be told they wouldn't sent the guitar until I had paid a further £50. They then advised that the price had been wrong on the website - despite taking money for the thing 3 times and not spotting the error!!!!

After having my iMusician order confirmed I received an email to say it was out of stock, so i was forced to wait 3 weeks for it to be dispatched.

The amp stopped working after 4 months. I spoke to iMusician over the phone and was told to get Marshall to send me a replacement valve tube. Marshall told me this was not possible, and that iMusician must arrange a courier to collect it from me and take it to Marshall down in Milton Keynes. After speaking to iMusician they told me it was my job to arrange the courier (and pay for it). When i informed them that under UK law it is their responsibility to pay any costs which may be incurred the representative said (and I quote verbatim) "No". So I had to pay over £50 to send it to iMusician.

I ordered a Marshall JCM2000 DSL401 (costing £400+). it was the best price on the internet and £100 cheaper than one highstreet store.

Their prices are good, but if something goes wrong with your purchase don't expect reasonable support or service.

I order a clavinova and earphones from iMusician. I am VERY SCEPTICAL of online buying but this company put my mind at rest. Can't really fault them. I would definately recommend to anyone to choose this company and if i need more equipment i would use them again.

* cheapest price

* quick delivery

* helpful and responsive customer service

i orderd a korg microkorg which cost me in the region of around 279. and i can say i will be ordering from again. i orded friday and got my korg by wednesday (thats 3 workin days)

was very happy with the price of the product the delivery was a reasonable price at £10.00 so not great but not bad considering the box was 5 foot long. when you do recieve your product you may find that the box has been opened slightly. but this is only for handling purposes (just to let people know)

one of the only very slight bad points which i didn't put into the previous bad points box because it isnt really a bad point of such, was that i didn't recieve a dispatch email, i recieved an email saying that it had been processed, however this just added to the excitment when my package arrived.

and also i didn't use this when i orderd, however imusician is one of the only companys who i could find that would order to another address if required. like i say didn't use this, but is a good feature to have.

would recommend to any one wanting to order a musical instrument for a cheap price

Received first USA strat and the neck adjuster nut was loose, no problem with exchange but when the replacement was received there was a large gap between the neck and the body. Decided to go a bit up spec with the replacement and ordered a sienna sunburst ash body. Again delivery and communication was very good, received guitar, thaught that the body had a few blemishes and knots in the wood but decided to leave this. A couple of weeks later started to compare to other USA Fender sienna sunburst guitars to note that the body was indeed flawed. Have mailed the guys today, 5th Jan to ask the question as to is this guitar a factory 2nd and await their reply.