Watch33.com

Debited my account straight away then failed to supply the watch ,offered a full refund failed to do so regardless of repeated requests and threats of legal action. They are a very clever outfit that certainly know consumer law inside out and appear to be untouchable at present, so deal with them at your peril.

I was fortunate that my bank assisted me in this matter but you may not be so lucky so take my advise and give these people a wide birth.

Hi my name is Stefan from Italy. After 7 month I have still not received any watch or money refund.

First email from Watch33 04 November 2010:

- Dear Stefan,

- I have just been informed your chosen watch is currently unavailable. I

- apologise for this inconvenience and have instructed a full refund to be

- credited back to your purchasing card account.

- Kind Regards

- Anthony

- Watch33

I wrote on 1 December 2010:

> Best Anthony,

> I'm still waiting for my credited back...

> When I payed, you got the money immediately.

> I sent money on 21 of October only 42 days

> ago. So where are they?

Watch33 2 December 2010:

- Hi Stefan,

- Your refund is in the system and pending. Your crdit will be showing on

- your purchasing card account shortly.

- Kind Regards

- Anthony

- Watch33

This are the situation today 26 May 2011

Stefan

Hi.

My name is Rui In cio, I'm from Portugal (so, please, forgive my English), and have the worst experience with watch33.

In August 2010, I ordered a watch (Seiko Velatura SPC049P1) to watch33. After my order was placed, I was informed by Mr. Anthony that the item was discontinued.

Still in August 2010, Mr. Anthony gave me the choice of choosing another model or a full refund. I chose then a full refund. And now, March 2011, 7 months later, I still don't have my money back.

No watch and no money!

Avoid WATCH33.com at all costs.

They debit your credit card immediately & then make a long list of excuses for not providing the watch. Needless to say, even when they finally admit they can't supply the ordered item, they use similar tactics in delaying the refund.

I had to get my card company involved & they have done a manual chargeback.

Watch33's bankers are now investigating.

Don't be fooled by a flash website

YOU HAVE BEEN WARNED !!!!!

After taking my money i was told the item was discontinued. That was in August 2010. The bank gave me back my money in December 2010 and they are now dealing with it. A company called Dial a watch supplied me with the same product (TAG watch) within two weeks of placing my order.

incredible....what i can say...?

no watch no refound monay...

will see..

incredible

Ordered a watch at the start of December for a Christmas present. It was a Tag, 700 quids worth. 1 week later they called me up to confirm credit card details and said it would arrive the next week. 21st December, still no watch or no confirmation email. So i sent them email explaining its a Christmas present and I am now worried if i will get it in time. I got this responce... WATCH33 a total let down, went back on the site the watch now says OUT OF STOCK.. but also has gone up by 100 pounds! I can get it cheaper elsewhere now in town. WATCH33 I hope you read all these reviews.

PLEASE AVOID THIS COMPANY LIKE PLAGUE I ORDERED A WATCH ON THE 11TH OF OCTOBER 2010 I NEVER GOT IT AFTER A TIME I WAS TOLD THE WATCH WAS NOT AVAILABLE AND I WAS TO RECIEVE A FULL REFUND I WAITED AND WAITED A RANG AND RANG 'CUSTOMER SERVICES'AND SENT NUMEROUS EMAILS HEARD NOTHING??.THANKFULLY I PAID WITH CREDIT CARD SO THEY FOUGHT FOR MY REFUND WHICH TOOK 2 MONTHS!!!!!!!!!.I REPEAT DO NOT USE THIS COMPANY E V E R !!!!!!!!!!!!!!!!!

I ordered a watch on the 8th October 2010 for my husbands 60th birthday and was told at the time that the watch was in stock. To date, 10th December, I have had neither the watch or a refund. Despite being told

that I would receive a refund for the last 4 weeks I still have nothing.

The only person who ever answers the phone is Anthony. He refers to a

manager but I very much doubt one exists. I wish I had not gone anywhere

near this site and would urge anyone else not to use their website. Do

not be sucked in my the cheaper prices quoted because they cannot get the

watches at those prices or at any other price. Avoid at all costs. I now

intend going through the courts to get my money back

A Raymond Weil Freelander watch was ordered on 25/10/2010.

On the 02/11/2010 a message was sent via Watch33 internal e-mail site enquiring about delivery, a reply was received informing me that they were expecting a delivery week commencing 15/11/2010.

On 19/11/2010 another message was sent again enquiring about delivery. No reply.

On 23/11/2010 I telephoned Watch33 informing them that I wished to cancel due to non delivery. I was told that I would reimbursed immediately.

On the 24/11/2010 a message was again sent informing them of the cancellaton. No reply

Up to the present date no contact has been received and no money reimbursed.

The problem has now been forwarded to my credit card supplier.