
Primrose Bathrooms www.primrosebathrooms.co.uk
Customer Service
Quality of website
Value For Money
Primrose Bathrooms www.primrosebathrooms.co.uk
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User Reviews
Customer Service
Quality of website
Value For Money
Great After Sales Service
The flexible plastic edging at the bottom of my shower screen became worn after several years and split. I contacted the company by email and we exchanged a couple of messages over several days. About a week after I first contacted them, a new part arrived in the post *free of charge*.
Customer Service
Quality of website
Value For Money
Excellent Company
Bought a 1000x800 sliding door did what it said on the box looks great and very good quality
Customer Service
Quality of website
Value For Money
Useless Company
ive tried so many times to contact this company and left so many voicemails they refuse to answer....there is no email address and the fax number is not in use i also contacted sage pay of whom the payments go through and they say there closing there account as from 30th april 2012.the items i bought are faulty and unable to use them if which was a toilet and sink people watch out they seem to be a fraud company taking innocent peoples money STAY CLEAR
Customer Service
Quality of website
Value For Money
Great Product, Very Quick Service!
Great price inc p+p! great product! quick delivery!.......what more do you need to know!
Customer Service
Quality of website
Value For Money
Brilliant Service
I ordered the toilet and wash basin, which arrived as promised. Sadly there was a flaw in the basin which had been glazed over. However, when I contacted Paul at Primrose, he agreed to send out a replacement immediately and without quibble. This arrived, again as promised, and I cannot speak highly enough of the service that I received. If only all the suppliers on the web were as good.
Customer Service
Quality of website
Value For Money
Luxury 900mm Quadrant Chrome Enclosure Eint-900
After a lot of searching to replace my existing enclosure I came across
Primrose Bathrooms,with an easy to follow site,purchased the above enclosure delivered next day.on inspection was pleasantly supprised with
the quality of the enclosure, this was in January 2011,I eventuly came to
install my purchase in November 2011 again I was amazed with the quality and ease of which it was put together. I had a couple of issues with the
magnetic door seal and top chrome cap on the wall jamb.
These issues were reported to June at customer services,(very helpful)also had a call from Paul, again very helpful,said they would send replacement
parts for next day delivery, they arrived,installed,now perfect.
GREAT COMPANY, GREAT PRODUCT FOR THE PRICE, GREAT SERVICE, WELL DONE PRIMSOSE BATHROOMS
Customer Service
Quality of website
Value For Money
Review Of Order For Shower Rollers
Required a new set of shower rollers and I found primrose bathrooms website after exhaustive research. I called their number and found the service very friendly, and very efficient. The goods arrived at my house the next day. Top marks to Primrose Bathrooms !
Customer Service
Value For Money
One Hinge Short Of A Shower Screen
I purchased an overbath shower screen after coming across the Primrose Bathrooms web site. The photos and spec. looked too good to be true for the price they were charging, especially compared with the overpriced rubbish you see in certain large DIY stores.When it was delivered (On time) it was a quality item and I am really happy with it. Unfortunately when I removed it from it's packing one of the hinges was broken. I e-mailed Primrose on the Sunday night, had a response on the Monday and new parts first thing Tuesday morning, where else do you get service like that these days? Well done Primrose I will recommend you to my family and friends, I will certainly be buying from you again.
Customer Service
Quality of website
Value For Money
The Best Customer Service!!
We ordered various items including a shower cubicle, shower valve and head etc and all were delivered promptly and efficiently. Although the cubicle was not quite right for us we were able to return it and have a refund with no problems. A further little problem arose but once again, no problem and a new part was sent out straight away! Our new en suite and bathroom look outstanding and are lovely to use thanks to Primrose! We would certainly recommend them to our friends and would use them again should the need arise so a big THANK YOU to all at Primrose Bathrooms!!
Customer Service
Quality of website
Value For Money
Brilliant Company Highly Recommended
The website is humorous and user friendly, the products unique and great value for money. I experienced a problem with my purchase and it was handled and resolved terrifically well. Such a great service. Thanks to you all, anyone contemplating buying, do so, if only to have a refreshingly great buying experience.
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