
Emporium Cookshop & Homewares
Customer Service
Quality of website
Value For Money
Emporium Cookshop & Homewares
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User Reviews
Customer Service
Quality of website
Value For Money
First Class Service
Easy online ordering including prompt free delivery. Beautifully packaged cake stand. A fast replacement item was sent when the original one was faulty (manufacturers fault). You can tell this is a family run business as is suggested online.
Customer Service
Quality of website
Value For Money
Knife Block Vru90
very well packed excellent quality,delivered in 2 days.superb service.value for money
Customer Service
Quality of website
Value For Money
Fantastic Customer Service
The real test of a company is what they do when things go wrong. We ordered a great teapot which arrived quickly. When it started leaking, a quick phone call to the company was all that was needed. They apologised and sent us a new teapot straight away. No fuss, no hassle, just lovely customer service and a new teapot. Fantastic!!!
Customer Service
Quality of website
Value For Money
Fantastic Company Recommend To Any One!
I know that this company Emporium Cookshop and homewares trades through Amazon and I have left them excellent reviews there, but the service from this company was so good I have to recommend them here as well. Yes the knife is fantastic and yes the delivery was fast, but to me the real test oif a good company is when there is a problem. I had chosen this knife very carefully and because the description said that it came with a blade protector. When the knife arrived there was no blade protector. This great company immediately apologised for the mistake in the description and sent out a protector at their own expense. No quibbles, no hassle. I would buy from this company anytime and recommend it to anyone.
Q&A
I purchased a Bialetti Elegance Venue Induction Stainless Steel expresso maker 6 cup from them last year. It had been working okay until this week when the water wouldn't come through to the top. Have tried to clear the valve and coffee store to no avail. Can you make any suggestions as to what the solution could be as there doesn't seem to be very much that could go wrong with this basic machine? Many thanks.