
Cut Plastic Sheeting - www.cutplasticsheeting.co.uk
Customer Service
Quality of website
Value For Money
Cut Plastic Sheeting - www.cutplasticsheeting.co.uk
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User Reviews
Customer Service
Quality of website
Value For Money
Shocking Company, Avoid
Absolute sham of a company. Really appalling customer service. I paid for a custom piece of acrylic to be cut & paid extra for 1-2 business day expedited shipping. It took them 3 business days to email and admit they didn’t have the stock to cut it. They promised they would have & cut it next day & offered to refund the shipping. Next day I emailed & they fobbed me off.
2 days later it became apparent that they still did not have the stock and did not know when they’d be getting it. At this point (5 business days after placing order) they had still not refunded the shipping costs or cut my plastic. I asked to cancel my order and placed it with an alternative company, they agreed to refund immediately.
Of course, they didn’t. I had to open a PayPal case to fight to get my money back, £169! It took them 18 days to finally refund my purchase amount. Absolutely shocking, they are completely untrustworthy. Take your business elsewhere.
Customer Service
Quality of website
Value For Money
Helpful And Efficient Company
This company was so easy to deal with. I was able to specify the exact sizes of the acrylic panels that I needed for my greenhouse. Their ordering system is very easy to use. Everything came when promised and was exactly as ordered. The panels were well packaged and free of any blemishes. I needed to change my delivery day and they were extremely helpful and accommodating. I would definitely use them again.
Customer Service
Quality of website
Value For Money
All Looked Good But Check Well Before Signing
Arrived a few days after the delivery date they gave when ordering, well packaged in wood and card although damage to the card part of the packaging so signed as such. The sheeting size was correct and fitting was easy (secondary glazing) due to this
Upon opening to fit there were a few parts of the protective film sheet that were cut through but only one bad scratch on the sheet, and nowhere near the packing damage so must have been done at source.
I would use them again when we move in the new year.
I did all online so cannot comment on the staff
Customer Service
Quality of website
Value For Money
Cut Plastic Sheeting For Kitchen Splashbacks.
Not happy. Firstly I didn’t get the money refunded for the two samples purchased previously. Secondly, I requested a Saturday delivery date because we work Monday to Friday but the couriers tried to deliver on the Thursday and again on the Friday. I had to take time off work to receive it on the following Tuesday, we lost our slot with the fitter and when he came to fit it last Sunday he found a deep scratch from the top to bottom of one end. It is fitted now and I'm trying to live with it.
Customer Service
Quality of website
Value For Money
Workshop Window
We purchased a 610 x 610 sheet of clear acrylic to replace a Workshop glass Window, which was accidentally smashed during removal of the Workshop to a new site.
The panel arrived well packaged, was a perfect size and easily slotted straight into the window frame.
From a safety point of view, the product is a perfect replacement for glass in this setting. The old greenhouse-style glass was extremely dangerous if smashed, as it broke into nasty sword-shaped shards, whereas the acrylic is non breakable. Also it doesn't turn yellow on exposure to the sun, as the old fashioned plastic products use to do.
The panel did take longer than anticipated to arrive, but as we had taken advantage of Cut Plastic Sheeting's offer of Free Delivery, we were happy to wait a week.
We would certainly use their services again.
Customer Service
Quality of website
Value For Money
The Price Of Kitchen Splashback Excellent
After much searching i found this company had competitive pricing easy to use website good communication and delivery was quick , and most of all very happy with the product acrylic splashback ,,, i purchased a 3mm size thickness , but perhaps for easier cutting purchase the 5mm
Customer Service
Quality of website
Value For Money
Job
Orgered and recieved items on time and in pristine condition. Not much else to say really except the packaging was impressive.
Customer Service
Quality of website
Value For Money
Cut Plastics Are A Cut Above The Rest
I have used several cut plastic suppliers in the past. One of the main issues I have had is receiving my order with damaged sheets. This is mainly due to inappropriate packaging. My cut plastics order arrived really well packaged and this shows great customer care on Cutplastics part. Ensuring that their customers project is not delayed by receiving damaged goods is obviously a priority with this supplier. I would highly recommend this supplier they really are a cut above the rest.
Customer Service
Quality of website
Value For Money
Terrible Customer Service
What I wanted arrived over a week late and not with the rounded corner specified in my order, which after many emails they have just fobbed me off and said the rounded corner must have 'gone' which is truly ridiculous. No refund or correct order offered. Don't bother. Plus terrible reviews on google have a look there - surprised it is high here and find it funny they sent me a link to review them after it is very obvious to them I am unhappy as have been very clear on the problems, repeatedly, to no avail.
Customer Service
Quality of website
Value For Money
Beautiful Product
Ordered black glossy acrylic to put on to two bedside cupboards that l had bought and didnt like. After l placed the order l had a email asking what was the acrylic going to be used for and were the measurements correct, which l thought was good customer service. I had lots of emails after that telling me where they were with my order. To say l was pleased with it when it arrived is an understatement. My cupboards now look amazing. Would recommend this company, great product. Can order a sample before placing an order.
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