
French Furniture Revolution
Customer Service
Quality of website
Value For Money
French Furniture Revolution
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User Reviews
Customer Service
Quality of website
Value For Money
Excellent Furniture!
French Furniture Revolution is based in France and they have loads of great deals on furniture and the furniture is amazing... there is only too places I use to get furniture from 1 being French furniture and the other being Kassa Furniture these are both top quality places with the worlds best furniture I would highly recommend either of these two places to anyone that loves high quality furniture @ Great prices?
Quality of website
Value For Money
Do Not Use This Compnay
I have to agree with other reviews, this must be the worst run compnay ever. Our order never actually arrived (placed in Feb 2011) and we have reported them to the Trading Standards authority, plus trying to recover our funds. They never return phone calls and are generally a nightmare. I would strongly advise you to shop elsewhere !
Quality of website
Value For Money
Awful Company!!! Do Not Use!!!
I purchased a dining table and 8 chairs in April 2011. I was advised a 14 week estimate delivery.
When the table eventually arrived in July it was the wrong finish. The customer service was appaulling. they never EVER return your call or allow you to speak with them. They eventually (after a lot of complaining) said i could return the table if it was opened (how could i have known it was wrong without opening it??!) plus they said it would be a further 16 weeks.
Im still awaiting for my chairs (now november)... no one returns my calls nor updates me. This company could be fraudulent and definitely not worth the business!!! DO NOT BUY FROM THEM.
Customer Service
Quality of website
Value For Money
A Beautiful Product, Excellent Design And Unique,
A beautiful product, excellent design and unique, which is so refreshing considering there are so many furniture companies to chose from selling this type of furniture. I was delighted with the customer service and was not pressured into the 'hard sell' which so many companies seem to do now. The product is fantastic quality, I was so pleased when I recieved it. My overall experience was very positive and I can definitely recommend and will return. A French Furniture Revoltuion indeed!!!
Value For Money
I Bought A Console Table And Matching Mirror From
I bought a console table and matching mirror from French Furniture Revolution in April 2010. I paid in full in April and although the mirror was delivered in November, I am still waiting for the table. It is nearly February and I am sooo frustrated. French Furniture Revolution have promised delivery on three seperate occassions all of which I have waited in only to be dissappointed with either no table arriving or on one occassion a table was delivered in the wrong colour. I have now been waiting almost 10 months for something which should have been delivered in less than 3 months. The table has since been reduced but this has not been offered to me and communication is appaling. Although I like the product, I would never use this company again and could not possibly recommend it to anyone!
Absolutely agree, they took all the money up front, and now I have asked them for a full refund, I have had no response whatsover, 4 months down the line. I know that you can't buy straight off their website anymore, but am happy to give as much negative feedback as possible. Utterly terrible service and not an insignificant amount of money taken either. The next time they'll be hearing from my lawyers!
Me too - this has happened to us twice with two separate orders. The customer service is shocking and the fact that we've had to pay up front is utterly disgraceful when the company cannot deliver within the timeframes specified. I would say though that I insisted on a discount for both the products we bought so if you haven't done the same I'd recommend you get onto them. Am still waiting for the second delivery and now not even sure I want the product any more! I don't think normal punters can order directly from FFR any more but I would defintely NOT recommend them.
I have also paid in full in april and now am facing a 6 month wait. Will take it that they have terrible suppliers with no guarantee of delivery.
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