
FCI Furniture - www.fcilondon.co.uk
Customer Service
Quality of website
Value For Money
FCI Furniture - www.fcilondon.co.uk
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User Reviews
Customer Service
Quality of website
Value For Money
Even Better 15 Years On!
We originally purchased from Furniture Craft 15 years ago and have been extremely happy with our furniture all these years.
We had decided to leave all our old furniture to the new owners of our old hose, opting to start afresh in our new place.
Having moved to Cambridge we had not initially thought that we would purchase from a London establishment but unfortunately we just couldn’t find the right things in shops near the new place.
So we began looking in London and ended up at fci.
We would have saved ourselves a lot of bother if we’d just started there in the first instance.
15 years on, the showroom looks great – some new faces but also some old ones and the service was impeccable.
No doubt our new furniture will serve us well for the next 15 years – well done fci and thank you.
Modern Yet Traditional
The chairs and other furniture didn't knock my socks off but yet they were nice and appealing and at clearance price -a bargain! The Italian name Minotti is a great selling point as Italian furniture both modern and traditional is still sought after so I give the company a thumbs up.
Ismat J. Amin
Interior Designer
Customer Service
Quality of website
Value For Money
Great Company To Deal With
Great Service in store
Staff Very polite and helpful
Delivery Staff VERY VERY polite and professional
Made Sure that they left the area clean and tidy
Customer Service
Good Service, Good Communication
Pleasant, helpful staff. The delivery of our sofas' was on time and were well wrapped.
We would be happy to deal with them again.
Customer Service
Quality of website
Value For Money
Great Service
I needed a glass top for my coffee table which broke. I called FCI which where one of the stockist for the brand table I had, and the service was excellent from start to finish.
Thank you very much!
Customer Service
Value For Money
Kitchen 5 Years Old And Still Looking Like New
FCI designed, supplied and fitted our kitchen in 2008 and I can highly recommend their service. Long lead time due to the kitchen coming from an Italian manufacturer, but once all the parts were in place the fit was seamless. We also have had no issues with the kitchen. All of the supplied appliances still work and the finish still looks new.
We replaced a door recently, due to an accident on our side, an once again FCI bent over backwards to assist. New door now fitted, kitchen still good as new.
Thank you for the review Mr. Gulett.
I'll pass this on to the kitchen design team - i know they'll be chuffed with the feedback.
Customer Service
Quality of website
Value For Money
I Found Your Service Extremely Helpful. You Provid
I found your service extremely helpful. You provided the furniture which was exactly what we wanted and we are very happy with it
Thank you for your review.
We've noticed some less than perfect scores against the "Quality Of website" category and we've taken note.
We are fully aware that our current (very old) website does not do us justice (as so many of you have told us).
I hope you'll be pleased to know that our new site will be launched in early January and I think you will all be extremely impressed with it.
watch this space..
Customer Service
Quality of website
Value For Money
Everything Is Fine.
Everything is fine. i'm happy with your service.
i guess that says it all!!
Thanks for the review.
Customer Service
Quality of website
Value For Money
Inspirational Design With Touch Of Luxury
We purchased all of our furniture from FCI. We are delighted about the quality, excellent and a good value for money spent. The designer and sale manager were very helpful and friendly, we went back and forth during the design review to get the right combination and theme and it was spot on.
The whole experience was completely hassle free and wonderful considering that the furnitures were shipped abroad. Though there was slight delay with the installation due international travel complications, offering the service free was excellent.
I highly recommend FCI for any person that has a taste for luxury, class and want competitive price with outstanding service
Thank yo so much for the review Okor.
Shameless plug alert:
" I have to say that our international shipping department really know what they're doing - especially when it comes to clearing and customs in Africa, Asia & The Middle East.
So if you need your stuff shipped out from the UK, we have it all under control."
End shameless plug!
Seriously though, many thanks for the review - it means a lot to us to know that our efforts are appreciated.
see you next time!
Customer Service
Quality of website
Value For Money
Fab Company
I've always loved the products at Fci, beautifully made and great staff, youre guaranteed to purchase something uber stylish and that has longevity. its not a cheap store, if you have class and want the best then you have to pay for it, but it will lastso its money well spent.
thank you!! I know we're not cheap but I think you'll agree we offer great value for money.
thank you again for your support!
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