Factorees - www.factorees.com

I purchased a bed from Factorees last year. I was given a timeline for manufacturing and delivery, when the company went beyond that timeline I emailed an phoned them on a regular basis as they gave me city by city destination points of where my product was. I received my bed, put it together ad am very happy with the results, althought I did have some points where I was nervous due to dealing with a new company. Overall, my money was well spent and the company never misguided, misinformed or tried to take my money and run.

I ordered a leather bed in 11/2012 and never received the order. Like others, I called, emailed, got very upset. Then I called my credit card company and did the dispute on the order transaction on 2/4/2013. Today, 3/26/2013, I received the dispute status update that I got my money back. The credit card company did all the works that I could not, thanks god. I hope you can get your money back, good luck.

Order never received, impossible to reach anybody, phone lines are busy, the so-called live chat is not available, no response to email.

What I got is nothing like the picture, wrong coloured pillows the fabric was nothing like the picture. The one end of the couch inside was broken. Poor poor material, sewing the parts were garbage. I opened the inside of the couch to see why one end was humped, and there is nothing inside the couch. What was there was not nailed together straight, hence the big hump. The leg on the front was not centered, way off. When I phoned to order the agent I spoke to said when the couch is delivered if for any reason your not happy just simply send it back, wrong colour damaged anything send it back. So guess what happened when I went to send it back because I was angry because it should be in the garbage, they said I can't return it. I can PAY to have it sent back to get fixed. But could not return it bacause it was nothing like it was supposed to be. I yelled at them because there agents do not know anything and because the company lies and sells garbage when they advertise quality. PLEASE do not buy from them!!!!

Can't rate the product because after 12 weeks no delivery still! No one answers phone or e-mails. Warning on the website says the security certificate has expired. I think they may have cut and run!

This is the worst possible online company to order furniture from. I received my sectional sofa and within two weeks the adjustable metal headrest was defective. I called factorees.com incessantly but it was just somebody at an Indian call center who said customers aren't allowed to talk with managers. Then they said for them to provide any warranty on the sofa, I'd have to send the entire thing back to some warehouse in Florida so they could examine it themselves. That was their "get out of jail free card". The know nobody is going to pay and send an entire sofa back to some God who knows what location so they can inspect it. I told them to "kiss my butt!" Then they said they would send out a professional to fix it but they never did and just stopped communicating with me. I had to fix it myself, take off work in the process, and cut myself on the hands doing it. Bottom line: STAY AWAY FROM THIS COMPANY!!!!! You will be dealing with somebody in India with furniture that's all made in China. Once you get it, if you do, you are entirely on your own.

Ordered Sofa bed in 11/2013 and have not received it. Have been trying to call and email to Factorees and never get the call through and never receive email back from them. They disappeared!

I ordered and paid for a bed in October. I get the same New Years message. They do not return E-mails. I will do whatever I can to help put these people behind bars!!!!

The company Factorees.com and Bullfurniture.com are fraudulent websites. Try calling the published telephone number.....it says that they are closed in "observance of New Years Eve". They have up and disappeared with the hard earned money of many. I have reported them to the BBB and to Internet Crime invetigators. I only hope that no-one else is hurt by them. They are a company that formed under FactoreeLLC and recently applied for a name change to ParrifurnitureLLC. They applied for their LLC in Dade county and now have a address in Mirimar, FL.

Please note: Their website is beautiful----fooling even the most intelligent person.

They don't send swatches so I had to buy without knowing the exact color. The sofa I received is fine and the color is ok, but before I received my couch, I was worried and I had to wait to buy other furniture to make sure that the colors match