
Discount Fires - www.discountfires.com
Customer Service
Quality of website
Value For Money
Discount Fires - www.discountfires.com
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User Reviews
Customer Service
Quality of website
Value For Money
Outstanding Service
I bought a fire from discount fires after shopping round and found them to be the cheapest around, they had a wide variety to choose from with low prices would highly reccommend one concern I have is that the packaging was damagaged but once I opened it, the fire was in perfect condition so I would only asume the damage happened on transit and so discount fires couldnt be held at fault. Overall I would highly recommend this site to my friends and family.
Customer Service
Value For Money
Great Service And Excellent Value For Money!
Bought the Manhattan gas fire from Discount Fires and I must say I was extremely pleased with the level of service that I received. After searching the internet and my local stores this was the cheapest website for the fire. I receieved a confirmation email that my order was successful and also an email a few days later with details of my package and a tracking code for the courier. Fire arrived on the day specified. We couldn't be happier with the fire.
I was about to purchase a new gas fire from www.hot-fires.co.uk, thank good I read the reviews before placing my order. I have read the positive reviews regarding Discount Fires and have actually spoken to a member of the team on the phone. Will order from Discount Fires (using my credit card of course :)) and hopefully I will receive the fire I want!
Customer Service
Quality of website
Value For Money
Bought A Be Modern Orlando Fire From Competitive H
Bought a Be Modern Orlando fire from Competitive Heating Supplies on line. The cheapest I could find on line. It arrived on time and the people in there office were very helpful. Now it hangs on my wall and looks great, all my friends comment on it and I just love the different back lightening effects. I would recommend this to anyone.
Customer Service
Quality of website
Value For Money
After Reading The Positive Reviews On This Company
After reading the positive reviews on this company on this website I decided to give it a whirl and purchase my new gas fire. I (the Mrs.) has been looking for a hole in the wall gas for a while and we found one that we like on the Discount Fires site for a greatly reduced price compared to our local store. Placed my order and received an email confirming the order straight away, 3 days later I received details of the products delivery, which arrived the next day. Really pleased with the service and received my fire within the week of ordering. Fire is now fitted by a family fried and everything is great.
Customer Service
Value For Money
Bought A Be Modern Orlando Electric Fire And Very
Bought a Be MOdern Orlando electric fire and very pleased with the product price and delivery. Had to wait 2 weeks for the product, but phoned the site and they informed me that they were awaiting delivery from the manufacturer. Received an email sepcifying a delivery date and the fire arrived a day late, still over £250 cheaper than my local store. All in all, good value and good service.
Customer Service
Quality of website
Value For Money
Recently Purchased The Dimplex 'cadogan' Electric
Recently purchased the Dimplex 'Cadogan' electric stove from Discount Fires website and I have to say I have been very impressed with the service I received. After searching the internet for weeks month to find the best price we found that the fire we wanted was much cheaper throughout the other fires websites that we trawled through. The information provided regarding the product was great, with images detailing the key functions and dimensions.
Placed our order with trepidation as we have heard scare stories before regarding purchasing such expensive items online, but decided that we would risk making our purchase online hoping for the best. We received an email instantly to inform us that our order had been processed and then 2 days later we received an email providing us with a delivery date (although our delivery window was 2 days) and also a tracking code to track our parcel. Pleasantly surprised that the stove arrived a promised and the whole process was simple. The total time from order to receiving our new stove was 2 days. Great service and saved more than £200 from our local fire store.
I have been looking at this site for a while and I am a little hesitant to purchase expensive items on the internet. I found the information in this review informative and have decided to make a trial purchase for a lower price fire fret initially before I look to purchase a new electric fire for the dining room. I will leave a review with my experience over the next couple of days.
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