Buy-Sofas-Online - www.buy-sofas-online.co.uk
Customer Service
Quality of website
Value For Money
Buy-Sofas-Online - www.buy-sofas-online.co.uk
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User Reviews
Customer Service
Quality of website
Value For Money
You Wont Get Your Refund Back!
You won't get your refund back!
Poor customer service, lack of communication, misleading and contradicting information.
Happy to deliver the sofa and take your money, lengthy process to pickup with no refund at the end .. money lost, legal advice initiated.
Customer Service
Quality of website
Value For Money
You Won't Get Your Refund Back!
You won't get your refund back!
Poor customer service, lack of communication, misleading and contradicting information.
Happy to deliver the sofa and take your money, lengthy process to pickup with no refund at the end .. money lost, legal advice initiated.
Now Sofasavings.co.uk
Avoid this company like the plague. Cancelled my transaction to buy a sofa and wanted a refund. Got bombarded with emails and phone calls trying to pusauade me to change my mind. They seemed desperate to keep my money and it took weeks of nagging them before I got my money back. Buyers beware.
I rang the company and they said that they weren't previously buy sofas online. I noticed the address was different also.
New Company Set Up
Please be warned - this company used to be "buy sofas online" They then magically setting up a new company called "Sofa Savings". They kept my deposit and its only a matter of time until they roll this dodgy company and start up with a new name Sofasavings You have been warned!
I contacted the new company and they said they haven't heard of buy sofas online. I also have a problem with them.
Customer Service
Quality of website
Value For Money
What The Hell
this is a stupid company and the employees themselves don't know that they are working for a company that have a changed name terrible sofas are ripped too only 2 years in
Customer Service
Quality of website
Value For Money
County Court Judgement
I have obtained a court Judgement against Buy Sofas Online for failure to pay refund on sofas that were returned on 24 Dec. The director Adam Greenfell is a liar and cheat. He made repeated promises and excuses that were total lies.
Am pursuing refund thru credit card company.
Hi, did you ever get money back? Im taking them to court for refund of my sofa I brought which hasnt even lasted a year, but it was over 12months and they say my guarantee has ran out so they wont help me
This is a dodgy company. I have tear on these sofas just after 6 months. I have contacted the trading standard Agency for the matter and they are looking into this. You should bear in mind that buy-sofas-online.co.uk is the same as http://sofasavings.co.uk/. They have closed down the first and renamed it with the last. Stay well clear of it. They would change again in 12 months and you will lose your money in case there is a problem.
Company Shut Down
I was waiting weeks for my sofa to be delivered as they kept changing the delivery day. Then the day before last delivery date was arranged I received an email saying the company has closed down. I am waiting on PayPal to go through the claim, refund policy which could take few weeks.
Reason for this review is that the site is still online so hope no one else loses out.
This is terrible, I can't believe they can still show their website when they've shut down. I'm in the same situation with them trying to get my money back from Paypal. They're now trading again as sofasavings.co.uk which makes me even more mad that they can just start up again under different name.
Customer Service
Buy Sofas Online
Do not touch this company have been waiting 6 weeks for sofa which should have been delivered within 10 -15 working days paid them £900 had email today the only one I have received from them to say they have ceased trading do not part with any money am now having to go through my bank to get refund which I have been told could take weeks to sort out with endless forms to fill out hope this is of help website is still up and running don't be misled
Yes- this is a dodgy company. I have tear on these sofas after just 6 months and i looked up the internet, they are trading under another name. I would contact the BBC regarding this company. I have contacted the trading standard Agency and they are looking into it.
Customer Service
Quality of website
Value For Money
The Company Has Stopped Trading
I have received an e-mail today informing me that the company has ceased trading. They have my money £488 and I am left with nothing to sit on. I paid by VISA debit card. What do I do now it took me 6 months to save this money.
ABSOLUTLEY GUTTED
Hopefully not, I paid by VISA debit card I am hoping I will be covered.
I received the same email today. When I tried contacting them on the numbers they've provided. The number does not work. I'm very concerned about this. I've paid over a grand for a set of sofas I've been waiting over a month for when they said they would have it delivered to me within two weeks of ordering. Have we just been ripped off completely?
Do Not Go Near This Company
Stay away from this company! They have no morals! I am currently pursuing my case through trading standards!! The sofa I bought my daughter is full of holes, this was the most money I have ever spent in my life having been made redundant from my job, thought I would "treat" her. Apparently our sofa has been subject to accidental damage! We sat on it !!! This was my first ever substantial Internet purchase, this company has put me off Internet shopping for life. NEVER EVER AGAIN!!!!!
Have you had any luck with trading standards. I have the same issue with my sofas. spoke to company house and found out the company has gone into liquidation as from today. They said i must call the creditors to see if they can sort something out for me apart from that there is nothing trading standards can do for me as the company has dissolved.
Q&A
I bought a sofa from them in November 2014. Is there any guarantee with my purchase? It has started to rip on the cushions at the moment the rip is about 3 inches long it is repairable but does need urgent attention.
Has anyone ordered the Fleetwood pu faux leather collection and if so is it good?